I have a NOD/Appeal in for increase. Last week, the status totally disappeared from EBenefits. It was in the "Gathering of Evidence" phase. Called Peggy, and she said that it is still pending, and has been received by Regional Office. Now, the claim was completed by the Togus, Maine RO, but I am in the Philly RO area. On December 24th, I got a call from Philly VAMC, but they did not leave a message. I am not treated in Philly, but treated at Lebanon, PA VAMC. Has this happened to anyone? No one at VAMC knows who called or why. Wouldn't the Togus, Maine RO handle the appeal since they are the ones who completed the claim, or would it get sent to my RO in Philly? Just wondering who could have called from Philly VAMC? Very confused!!!
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DevilDog12
I have a NOD/Appeal in for increase. Last week, the status totally disappeared from EBenefits. It was in the "Gathering of Evidence" phase. Called Peggy, and she said that it is still pending, and has been received by Regional Office. Now, the claim was completed by the Togus, Maine RO, but I am in the Philly RO area. On December 24th, I got a call from Philly VAMC, but they did not leave a message. I am not treated in Philly, but treated at Lebanon, PA VAMC. Has this happened to anyone? No one at VAMC knows who called or why. Wouldn't the Togus, Maine RO handle the appeal since they are the ones who completed the claim, or would it get sent to my RO in Philly? Just wondering who could have called from Philly VAMC? Very confused!!!
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Vync
I did have one claim outsourced to a less busy RO years ago, but that was before ebenefits ever existed. It should not matter which RO updates ebenefits because it is the same system, but for your sta
DevilDog12
I called Philly VAMC C&P, and Claims office, but no one there new who called, or why. As for my appeal disappearing, it disappeared last week, and just shows a blank page. Peggy said it was stil
Slick
on a different thread Buck gave me a number for "office of communications and case management." 202 530-9470. answered right away and said he'd get with the office that had my retro issue. May be wo
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