Plenty of good advice here, but if I have come away with one thing it would be this. Asknod is soooo right. If you can find any way to get INVOLVED in your claim, you should do it. Yes, stick your face in there and make something happen. I know that everyone in the system does whatever they can to keep you out of the process, but you have to persist. If you have a VSO who couldn't pick you out of a line-up and thinks that PTSD means pass the sugar donuts...GET A NEW VSO. The recent backlog and acompanying excuses for poor service have made it too easy for SO's to just parrot the "party line". "Be patient", they will tell you. I was patient for 364 days with my claim. On day 365 I did something radical. It may have had absolutely no impact whatsoever on my claim, but it sure as hell made me feel better. It made me feel that I was involved in MY CLAIM. And, It got someone's attention. Four days after I took personal responsibility for my claim I was contacted by VBA in DC. Four days after that, I had a decision. (Yes, I can document what I just said) My method will not work for everyone. And, there is nothing at all to make me think that my "contact" with VBA was of any help at all in influencing the final decision I got. But, I felt better. I felt like I was "in the game", not sitting on the sidelines. I agree with Asknod that there is little chance that anyone is going to throw your C-File in a dumpster just because you ask for a copy of it. Do what you can to make them get it right the first time. I'm 67 years old and in poor health...I don't have time to let them fart around for another year trying to get it right. One more piece of free advice (that means you get what you pay for). BE RIGHT. If you are one of those folks who has 14 claims pending and little chance of proving any of them, I wish you nothing but good luck, but YOU are your worst enemy. Don't be a crackpot, because unfortunately, they also, IMO get "someone's attention". Special thanks to the three "elders" on this site who told me I needed my head examined for contacting VBA the way I did concerning my claim. Please send me an email address and I will send you a dated copy of my rating decision. Sometimes, desperate times call for desperate measures. And, Yes I did read the book.