I called the 800 number and asked them how I go about reviewing my c-file and the told me it is at thr RO. they said no appointment is required, just drive over and they will be able to help me out. I took today off and drove to the Montgomery RO. The guy at the front desk said the people at the 800 number were wrong. He said I have to turn in a request and wait until someone calls me. He offered to let me speak with a supervisor, so I did. the supervisor said the same thing. He said the files are stored in a different building and there is a lot that happens to get the files. He estimated that it wll take a few months to get a copy of my file. He was very respectful, but it stinks that I wasted a day to drive down here. I am now waiting to visit with a DAV representative. Hopefully they will be able to review my claim and turn my day into less of a waste.
"If it's stupid but works, then it isn't stupid." - From Murphy's Laws of Combat
Disclaimer: I am not a legal expert, so use at own risk and/or consult a qualified professional representative. Please refer to existing VA laws, regulations, and policies for the most up to date information.
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Vync
I called the 800 number and asked them how I go about reviewing my c-file and the told me it is at thr RO. they said no appointment is required, just drive over and they will be able to help me out. I took today off and drove to the Montgomery RO. The guy at the front desk said the people at the 800 number were wrong. He said I have to turn in a request and wait until someone calls me. He offered to let me speak with a supervisor, so I did. the supervisor said the same thing. He said the files are stored in a different building and there is a lot that happens to get the files. He estimated that it wll take a few months to get a copy of my file. He was very respectful, but it stinks that I wasted a day to drive down here. I am now waiting to visit with a DAV representative. Hopefully they will be able to review my claim and turn my day into less of a waste.
"If it's stupid but works, then it isn't stupid."
- From Murphy's Laws of Combat
Disclaimer: I am not a legal expert, so use at own risk and/or consult a qualified professional representative. Please refer to existing VA laws, regulations, and policies for the most up to date information.
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