First off, my VSO's are with the TN DVA and I believe they have done their jobs properly. I'm trying to figure out how to keep the following situations from happening again.
Old issue: April 2010; submitted evidence thru my VSO in reply to a VARO request. The VARO said they never received it. I re-filed that evidence in August. A day or two afterwards, I received my c-file and found it contained the date stamped form VA-4138 and all records that my VSO had submitted for me in April. April's evidence was omitted from my July decision. Hopefully, the April evidence will be viewed as new evidence as I move forward in the process.
New issue: August 13th; submitted a NOD thru my VSO. On September 30th, I made an IRIS inquiry to verify the VARO was in receipt of my NOD. I received 2 IRIS replies stating the August 13th NOD was not (1) in my electronic file and was not (2) in my VARO c-file. The last reply advised that my VSO re-file the NOD. I continue to lose time with all of this re-filing.
Questions:
Is this a common problem?
If so, are there any recommendations to remedy this situation?
After my VSO re-files the NOD would it help if I personally send or fax the VARO a copy of NOD?
Question
chr49
First off, my VSO's are with the TN DVA and I believe they have done their jobs properly. I'm trying to figure out how to keep the following situations from happening again.
Old issue: April 2010; submitted evidence thru my VSO in reply to a VARO request. The VARO said they never received it. I re-filed that evidence in August. A day or two afterwards, I received my c-file and found it contained the date stamped form VA-4138 and all records that my VSO had submitted for me in April. April's evidence was omitted from my July decision. Hopefully, the April evidence will be viewed as new evidence as I move forward in the process.
New issue: August 13th; submitted a NOD thru my VSO. On September 30th, I made an IRIS inquiry to verify the VARO was in receipt of my NOD. I received 2 IRIS replies stating the August 13th NOD was not (1) in my electronic file and was not (2) in my VARO c-file. The last reply advised that my VSO re-file the NOD. I continue to lose time with all of this re-filing.
Questions:
Is this a common problem?
If so, are there any recommendations to remedy this situation?
After my VSO re-files the NOD would it help if I personally send or fax the VARO a copy of NOD?
Thanks in advance for any advise you can give me.
CHR49
Link to comment
Share on other sites
Top Posters For This Question
10
6
5
4
Popular Days
Oct 7
23
Oct 8
13
Oct 6
5
Top Posters For This Question
chr49 10 posts
LarryJ 6 posts
COOL BREEZE 5 posts
Vync 4 posts
Popular Days
Oct 7 2010
23 posts
Oct 8 2010
13 posts
Oct 6 2010
5 posts
40 answers to this question
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now