A few of the problems noted in the VA-OIG Report were...Data processing errors: Incorrectly using computer applications; Medical exam notifications not processed; Rating decision inaccuracies; Decisions not finalized; Incorrect effective dates; Improperly addressed secondary disabilities; 6 VAROs (75 percent) did not timely control NODs; VARO staff exceeded VBA’s 7-day standard for 108 (37 percent) of 294 NODs reviewed; Staff took an average of 21 days to record the 108 disagreements; Of the 16 VAROs inspected, 8 (50 percent) did not follow VBA policy when processing PTSD claims; Additional benefits not considered: Not considering entitlements, such as Dependents’ Educational Assistance; Of the 16 VAROs inspected, 7 (44 percent) did not follow VBA policy when processing herbicide exposure-related claims.
In the understatement of the year to date, VA-OIG concludes: For these reasons, veterans did not always receive accurate benefits.
Is YOUR VA Regional Office on the list of those investigated? Read the report below and see.
Question
Berta
"VBA Needs to Improve Disability Determination Accuracy
Disability Claims Processing Results Temporary 100 Percent Disability Evaluations
Error Rate 82%
A few of the problems noted in the VA-OIG Report were...Data processing errors: Incorrectly using computer applications; Medical exam notifications not processed; Rating decision inaccuracies; Decisions not finalized; Incorrect effective dates; Improperly addressed secondary disabilities; 6 VAROs (75 percent) did not timely control NODs; VARO staff exceeded VBA’s 7-day standard for 108 (37 percent) of 294 NODs reviewed; Staff took an average of 21 days to record the 108 disagreements; Of the 16 VAROs inspected, 8 (50 percent) did not follow VBA policy when processing PTSD claims; Additional benefits not considered: Not considering entitlements, such as Dependents’ Educational Assistance; Of the 16 VAROs inspected, 7 (44 percent) did not follow VBA policy when processing herbicide exposure-related claims.
In the understatement of the year to date, VA-OIG concludes: For these reasons, veterans did not always receive accurate benefits.
Is YOUR VA Regional Office on the list of those investigated? Read the report below and see.
VAOIG-11-00510-167"
From VA WATchdogToday.org
full VA IG report is here:
http://www.scribd.com/doc/55796796/VAOIG-11-00510-167
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