carlie Posted March 1, 2012 Share Posted March 1, 2012 (edited) ***Expedited Claims Processing for Homeless Veterans: Outreach to Homeless Shelters and Service Providers: In November 2009, VA developed a 5-year plan to end homelessness among veterans by assisting every eligible homeless veteran willing to accept service. VBA generally defines homeless as lacking a fixed, regular, and adequate nighttime residence. VBA provided guidance to all VAROs that claims submitted by homeless veterans should receive priority processing. At the time of our inspection, VBA determined its national performance measure for processing homeless veterans’ claims based on the average days the claims were pending. VBA’s national target was for the claims to be pending no more than an average of 75 days. Seven (23 percent) of 30 homeless veterans’ claims pending at the time of our inspection had processing delays. The seven delayed claims had been pending from 29 to 124 days. However, as of September 30, 2011, homeless veterans’ claims at the St. Petersburg VARO were pending an average of 66 days, 9 days less than the national target. Therefore, we made no recommendation for improvement in this area. Congress mandated that at least one full-time employee oversee and coordinate homeless veterans programs at each of the 20 VAROs that VA determined to have the largest veteran populations. VBA guidance, last updated in September 2002, directed that the coordinators at the remaining 37 VAROs be familiar with requirements for improving the effectiveness of VARO outreach to homeless veterans. These requirements include developing and updating a directory of local homeless shelters and service providers. Additionally, the coordinators should attend regular meetings with local homeless service providers, community governments, and advocacy groups to provide information on VA benefits and services. More Info : http://www.va.gov/oi...11-04243-86.pdf Edited March 1, 2012 by carlie size Link to comment Share on other sites More sharing options...
Moderator broncovet Posted March 3, 2012 Moderator Share Posted March 3, 2012 By the way, egan, you should not have to sign TWO forms. If you read the regulations, an appliction for compensation is also an application for pension. This being said, the pension app is "needs based" and the VA wants to know your income/assets before they will grant pension. Link to comment Share on other sites More sharing options...
eganusn Posted March 3, 2012 Share Posted March 3, 2012 (edited) broncovet, notorious kelly, appreciate the information. broncovet, I didn't feel like getting into a pissing match with this homeless coordinator. I can tell you now, that I should have followed up on the NSC pension, and I probably will. She "implied" that I needed to jump through hoops to get it, but I see where I went wrong on that conversation. I think I just wanted her off the phone and didn't want to deal with her at that time. notorious kelly, that's a very interesting project you undertook! Edited March 3, 2012 by eganusn Link to comment Share on other sites More sharing options...
chinavet Posted August 4, 2012 Share Posted August 4, 2012 I spoke to the DAV last year about expedited claim for my upgrade. I have been here in the US since November and really want to get back home in China, but waiting on VA in case I need exams and such. The VA once denied me because I said I needed to reschedule an exam cause they said I lacked interest in my own case by not jumping on an airplane with a week's notice ($4,000 it would have been)... DAV told me that to properly be considered homeless to get an expedite was such a hassle that I should foget it. I did for a time. I called the national homeless hotline last week three times and they finally called me back. The local hospital was fast to follow up once the national folks called them. I scheduled an appointment ASAP. Out of the blue a "benefits representative" from regional called me the next day and asked if I was enrolled in the homeless program yet. I told him I was sxcheduled for an appointment and he asked me to call him after I saw someone. I was enrolled today and have a follow-up next week. I left a message for the guy at VARO. Still not sure why VARO called, but hoping it really does mean expedite. My upgrade and new claims date back to November 2010. The homeless services are greatly improved from the days I first started this journey and are worth looking into....Maybe the expedite situation is better. I will keep you posted. Link to comment Share on other sites More sharing options...
chinavet Posted August 8, 2012 Share Posted August 8, 2012 Interesting development. VARO keeps calling me trying to verify my homelessness. The guy said today that even if they do verify My situation that I might not get expedited treatment Since I have a check for 70% coming in. In the time they waste verifying my status couldn't They just decide my claim? Jeez. Link to comment Share on other sites More sharing options...
Question
carlie
***Expedited Claims Processing for Homeless Veterans:
Outreach to Homeless Shelters and Service Providers:
In November 2009, VA developed a 5-year plan to end homelessness among
veterans by assisting every eligible homeless veteran willing to accept
service. VBA generally defines homeless as lacking a fixed, regular, and
adequate nighttime residence. VBA provided guidance to all VAROs that
claims submitted by homeless veterans should receive priority processing.
At the time of our inspection, VBA determined its national performance
measure for processing homeless veterans’ claims based on the average days
the claims were pending. VBA’s national target was for the claims to be
pending no more than an average of 75 days.
Seven (23 percent) of 30 homeless veterans’ claims pending at the time of
our inspection had processing delays. The seven delayed claims had been
pending from 29 to 124 days. However, as of September 30, 2011, homeless
veterans’ claims at the St. Petersburg VARO were pending an average of
66 days, 9 days less than the national target. Therefore, we made no
recommendation for improvement in this area.
Congress mandated that at least one full-time employee oversee and
coordinate homeless veterans programs at each of the 20 VAROs that VA
determined to have the largest veteran populations. VBA guidance, last
updated in September 2002, directed that the coordinators at the remaining
37 VAROs be familiar with requirements for improving the effectiveness of
VARO outreach to homeless veterans. These requirements include
developing and updating a directory of local homeless shelters and service
providers. Additionally, the coordinators should attend regular meetings
with local homeless service providers, community governments, and
advocacy groups to provide information on VA benefits and services.
More Info :
http://www.va.gov/oi...11-04243-86.pdf
Edited by carliesize
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