I started my claim 14-Sep-1010 I was completed and rated 17-Jan-2012. I have been rated at 100% and recieving compensation. That is good I am happy about it. When I got my rating my dependents had not been included so I filled the paperwork out and sent it in. During the last 7-8 months I have waited and not heard anything from VA until last month. I talked to a lady on the phone, and she said that the claim I filed 14-Sep-2010 was still pending and that I just needed to be patient. I told her that was not correct and explained to here that I already had been rated and that I had recieved my confirmation letter. She looked in the computer again and said oh ok, so what is the problem? I explained to her that I was trying to ad my dependents and that I had sent in birth certificates and my marriage license. She told me that she would call me back. That was a month ago. Well this morning she called and left a message telling me that my claim that I filed 14-Sep-2010 had been completed as of today. She also said in the message that my claim for dependents would be processed at this time. She then after that said that she did not have an answer for me as to when I would be recieving my compensation because it had to go the approval department/office. I was blown away by all of this. I logged in to E-benefits and sure enough right there plain as day that my claim is pending. I look in my payment history and you can see where I got my back pay and where I get my compensation every month. So what I am now worried about is that they are going to kick my rating back or worse yet my compensation may be interuppted until someone can figure this out. I have been trying to call the lady back so I can find out what the deal is, but the number she called on only offers me a directory I cannot access. If anyone knows what is going on that would be great. All I was trying to do was add my dependents and get them some health care.
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Stu Pidasso
I started my claim 14-Sep-1010 I was completed and rated 17-Jan-2012. I have been rated at 100% and recieving compensation. That is good I am happy about it. When I got my rating my dependents had not been included so I filled the paperwork out and sent it in. During the last 7-8 months I have waited and not heard anything from VA until last month. I talked to a lady on the phone, and she said that the claim I filed 14-Sep-2010 was still pending and that I just needed to be patient. I told her that was not correct and explained to here that I already had been rated and that I had recieved my confirmation letter. She looked in the computer again and said oh ok, so what is the problem? I explained to her that I was trying to ad my dependents and that I had sent in birth certificates and my marriage license. She told me that she would call me back. That was a month ago. Well this morning she called and left a message telling me that my claim that I filed 14-Sep-2010 had been completed as of today. She also said in the message that my claim for dependents would be processed at this time. She then after that said that she did not have an answer for me as to when I would be recieving my compensation because it had to go the approval department/office. I was blown away by all of this. I logged in to E-benefits and sure enough right there plain as day that my claim is pending. I look in my payment history and you can see where I got my back pay and where I get my compensation every month. So what I am now worried about is that they are going to kick my rating back or worse yet my compensation may be interuppted until someone can figure this out. I have been trying to call the lady back so I can find out what the deal is, but the number she called on only offers me a directory I cannot access. If anyone knows what is going on that would be great. All I was trying to do was add my dependents and get them some health care.
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