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SSG O

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You can file new claims as soon as your last one is completed. It may or may not take the same amount of time as your last one. Every claim completion time depends on lots of factors, including how busy your regional office is, how many issues you file for, if you file a FDC or traditional claim, etc.

You can add your dependents online using Ebenefits or call the 1 800 number.

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SSG O

If you don't mind, how many contentions did you apply for...I'm doing an informal survey to see if there is a general correlation to the number of contentions applied for less than 7 or greater than 8 and the general proicessing timelines. I realise that there are a number or complex variables..thanks and congrats.

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rootbeer22, I filed for 4 contentions. I was originally denied the same contention in '06 but was 0% SC.

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SSG O

If you don't mind, how many contentions did you apply for...I'm doing an informal survey to see if there is a general correlation to the number of contentions applied for less than 7 or greater than 8 and the general proicessing timelines. I realise that there are a number or complex variables..thanks and congrats.

rootbeer,

Although we are getting a bit off topic, I wanted to re-post something that was discussed in depth discussion

on the board about 1 1/2 - 2 years ago.

This might be helpful in doing your "informal survey".

You can probably find older postings by member veldrina, in relationship to segmented lanes for claims processing.

http://www.va.gov/opa/pressrel/pressrelease.cfm?id=2354

"VA Deploys New Processing Model for Compensation Claims

July 11, 2012

New Procedures Ensure Benefits Delivery to Veterans in Need

WASHINGTON – The Department of Veterans Affairs (VA) announced today it is deploying a new model for processing compensation benefits claims at 16 VA regional offices. The new model is part of a comprehensive transformation plan designed to yield an estimated 150,000 to 200,000 additional compensation claim decisions annually, while ensuring Veterans most in need receive priority attention.

“This new model is a part of our comprehensive plan to eliminate the compensation claims backlog," said Under Secretary for Benefits, Allison A. Hickey. “Our redesigned model follows comprehensive planning and testing to ensure we have the right recipe for success.”

The new organizational model involves special handling of claims from Veterans who are facing the most serious injuries or illnesses or experiencing financial hardships or homelessness, and therefore need immediate attention. Through a new “intake processing center,” claims are routed to one of three segmented lanes:

  • Express: Claims that have only one or two medical conditions, or have all the supporting documentation, medical evidence and service records needed for an expeditious rating decision—referred to as “fully developed claims”.
  • Special Operations: Claims requiring special handling because of the unique circumstances of the Veterans. These include financial hardship; homelessness; serious wounds, injuries or illnesses; Post Traumatic Stress Disorder associated with military sexual trauma; and former prisoner of war status.
  • Core: Claims with more than two medical conditions, or those that will need additional evidence to make a compensation decision.

The segmented-lanes approach helps increase speed and accuracy because the claims specialists become familiar with processing claims of similar complexity.

Veterans and their Veterans Service Organization representatives are encouraged to provide all the needed evidence along with their application in a “fully developed claim” in order to expedite the process.

Sixteen regional offices have received the new organizational and process model, including Huntington, W.Va.; Hartford, Conn.; Portland, Ore.; Houston, Texas; Cleveland, Ohio; Des Moines, Iowa; Boise, Idaho; Phoenix, Ariz.; New Orleans, La.; San Juan, Puerto Rico; Atlanta, Ga.; Indianapolis, Ind.; Wichita, Kan.; Milwaukee, Wis.; Newark, New Jersey and Fort Harrison, Mont. These offices will also receive new technology systems and software upgrades over the next 3 months. All 56 VA regional offices will have fully implemented all of the people, process, and technology initiatives in VA’s transformation plan by the end of 2013.

To learn more about how to file “fully developed claims” using VA’s new Disability Benefits Questionnaires (DBQs), visit http://benefits.va.gov/disabilityexams."

Here's a link to an additional article:

http://www.blogs.va.gov/VAntage/7555/segmented-lanes/

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  • 3 months later...

Carlie:

Thanks, may claim was just extended out another 2 years according to ebenifits...I know that ebenefits is not accurate but it's hard to understand what is happening. I was told that because I filed a FOIA to look at my C-File, that that was enough to pull it out of the FDC Program. I only wish I had known that and I would not have submitted a FOIA if I knew that was the case? Too bad because I did some many things to be proactive and speed along the process for my claim....

Thanks again for your post...it was very helpful..

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