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The Va Has Refused To Answer My Questions.



I have sent to the VA several letters on three opccasions without any response. One has to do with pension and the other one has to do with the effective date. It is maddening to be treated like this. I have asked for a written response not a phone call.

Any advice on how to get them to respond. How can they just not respond ?

Frustrated in New Jersey.

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When you write a letter to the VA about a claim or just general information, it can take a couple of weeks just to get from the mail room to the Triage team. The Triage Teams and the Pre-determination Teams are probably buried in paperwork and will proabaly take an additional 2-4 weeks before they can send out a wrtitten response.

If you just have a general question about general benefits, just call your RO and the Public Contact Team (the 1-800 jockies) can, and will normally, send out application and so forth that same day.

Vike 17

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(From a native Jersey Girl...)

Alan, if you want something in writing, you might have better luck going to the VA website and sending your inquiry through the IRIS system there. You'd have a record of the request, and it will be routed to your VA regional office. A written response should be forthcoming to you in a few days (I forget how many, but the website states it).

You can't get wrapped up in the waiting game, you'll make yourself crazy. Just accept it as part of the process and keep going after them...

Edited by Vicki (see edit history)
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Guest fla_viking

Dear Veteran

There is not much difference between answer ajudictators and VSO give. You may get your answer quicker if you go to your local VSO.

There are allot of lawyers that represent veterans. You could call one of them, You may get one of them to represent you.

Terry Higgins

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