Not sure what to say, I called the benefits counselor at my local VAMC. I told him that I had some claims that were closed on January 23rd, according to my ebenefits account. I said today is February 23rd, and I still haven't received a decision letter explaining why my claims were denied.
Now, I emailed Mr. McDonald on Jan 22nd with questions about 2 of the claims that were denied with out exams, even though I submitted evidence from my SMR. Guess what, no reply from him or his office.
I sent an inquiry via IRIS regarding same and lack of decision letter. That was on Feb 2nd. Only response was the automated 5 business days to reply response. I sent a complaint via IRIS on Feb. 16th in regards to no decision letter being received, tho my ebenefits account states decision letter sent.
I explained to benefits counselor that I called Peggy several times on several different days, and could not get through each time. I told him that I contacted the VA via the IRIS and hadn't heard anything there either. So he looked me up and saw that a claim filed in August of 15 was closed/denied on January 23rd, 16. I said yes, and I haven't received my decision letter. He said he will get it out in today's mail.
Will be mentioning all this to my VA MH therapist when I see him again on the 29th of this month.
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Andyman73
Not sure what to say, I called the benefits counselor at my local VAMC. I told him that I had some claims that were closed on January 23rd, according to my ebenefits account. I said today is February 23rd, and I still haven't received a decision letter explaining why my claims were denied.
Now, I emailed Mr. McDonald on Jan 22nd with questions about 2 of the claims that were denied with out exams, even though I submitted evidence from my SMR. Guess what, no reply from him or his office.
I sent an inquiry via IRIS regarding same and lack of decision letter. That was on Feb 2nd. Only response was the automated 5 business days to reply response. I sent a complaint via IRIS on Feb. 16th in regards to no decision letter being received, tho my ebenefits account states decision letter sent.
I explained to benefits counselor that I called Peggy several times on several different days, and could not get through each time. I told him that I contacted the VA via the IRIS and hadn't heard anything there either. So he looked me up and saw that a claim filed in August of 15 was closed/denied on January 23rd, 16. I said yes, and I haven't received my decision letter. He said he will get it out in today's mail.
Will be mentioning all this to my VA MH therapist when I see him again on the 29th of this month.
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ADodge
This is so true. I had to request a copy of my decision letter twice after I was continually told it was sent. I knew the claims had been denied. Well that's what I thought. So I finally get the le
broncovet
Its a "new" plan to save VA money and reduce the backlog. Instead of actually sending a decsion letter as required by 38 CFR 3.103, the VA marks your claim as "ignore" instead. When the Vet calls, g
broncovet
Im not joking about VA "closing" claims without a decision. Its happened to me at least twice. Somebody in VA just "drops" the claim and makes it look like a backlog reduction. No decision. Here i
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