green Posted May 4, 2016 Share Posted May 4, 2016 Are letters unavailable for everyone or is it just me? Thx Link to comment Share on other sites More sharing options...
0 GLW Posted June 17, 2016 Share Posted June 17, 2016 I was informed this AM by the Columbia, SC RO that there is an issue with generating letters and it is being worked. Link to comment Share on other sites More sharing options...
0 OldJoe Posted June 23, 2016 Share Posted June 23, 2016 Update for letters that is supposed to fix it and supposedly some other issues is due to be deployed later this month (June), like near the end of the month. Link to comment Share on other sites More sharing options...
0 gs106 Posted June 25, 2016 Share Posted June 25, 2016 My claim closed Thursday and I've been trying to access the verification letter since with no luck. Link to comment Share on other sites More sharing options...
0 OldJoe Posted June 27, 2016 Share Posted June 27, 2016 All I can say is keep trying and call it in to their support desk. As of today (27 June 2016) it is still down. Link to comment Share on other sites More sharing options...
0 usmc1962 Posted June 28, 2016 Share Posted June 28, 2016 Letters seems to be working now Link to comment Share on other sites More sharing options...
0 OldJoe Posted June 28, 2016 Share Posted June 28, 2016 Unfortunately it is still messed up for me. Being a programmer by trade (got BS in Comp Sci when I got out) it has got me wondering what they messed up in their programming. It appears that they were hoping their "patch" was going to fix everyone's problems. Talking to their tech support today, it sounds like their "patch" did a lot less than they were hoping. They couldn't give me an estimate when they would have it up and running right. Really kind of bugs me because I cannot track anything and I don't trust the VA to not try to slide something past me with their system messed up. Not that it matters NODs that have DRO chosen take how long to process currently? paulcolrain 1 Link to comment Share on other sites More sharing options...
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green
Are letters unavailable for everyone or is it just me?
Thx
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Buck52
Also it's good Idea when your ebennny's is working good...print off everything then ALL LETTERS.& anything else you want copirs of...then you have them.
OldJoe
Unfortunately it is still messed up for me. Being a programmer by trade (got BS in Comp Sci when I got out) it has got me wondering what they messed up in their programming. It appears that they
OldJoe
They must have contracted with the same people that did Obama care programming.
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