On my most recent claim, I was able to get service connected to put me at the 100% mark and was permanent and total. I had submitted an intent to file in August 2023.
When I received my decision letter, I saw that for whatever reason there was a newer intent to file that occurred in March however, I never submitted a new intent to file. The date of this intent file was the same date a supplemental claim was submitted.
The strangest part is not only was there one intent to file on that date, but there were seven. This definitely is indicative of some sort of error.
I had taken my time and spoke to ebenefits customer service and tech-support, and the other VA claims representatives to see if they could pull up the intent to file to verify if I actually submitted it, but nobody has access to see the document and can only see that the system said it was submitted.
How can I get this fixed and who should I contact? This error has cost me over seven months of backpay.
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Kuwaitin08
On my most recent claim, I was able to get service connected to put me at the 100% mark and was permanent and total. I had submitted an intent to file in August 2023.
When I received my decision letter, I saw that for whatever reason there was a newer intent to file that occurred in March however, I never submitted a new intent to file. The date of this intent file was the same date a supplemental claim was submitted.
The strangest part is not only was there one intent to file on that date, but there were seven. This definitely is indicative of some sort of error.
I had taken my time and spoke to ebenefits customer service and tech-support, and the other VA claims representatives to see if they could pull up the intent to file to verify if I actually submitted it, but nobody has access to see the document and can only see that the system said it was submitted.
How can I get this fixed and who should I contact? This error has cost me over seven months of backpay.
I fully understand I could dispute the date.
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