Talk about passing the buck around. The entire appeals process is a maze, and is more often than not frustrating and infuriating for many. Don't take my comment as absolute, but it sounds as if the VLG remanded your appeal's back to your local office for further evaluation ( another look at your evidence ) and to assist you in developing your claim's based upon the evidence already submitted. I do think you will receive some written information about what has been done, and what is now being done to assist you with your claims. Stay strong, and best wishes.