Is This Typical?

[bbknor]

This is in response to your inquiry dated March 17, 2009 to the Department of Veterans Affairs.

Our records are not yet reflecting receipt of a request for a copy of your claims file. It can take up to 30 days for our records to be updated in the system.

Thank you for contacting us. If you have questions or need additional help with the information in our reply, please respond to this message or see our other contact information below.

Sincerely yours,

E. J. Kruse

National IRIS Response Center Manager

msb

I sent the request by certified registered mail with return signature 60 days ago. So is this a typical response from VA?

[yoggie2]

This is in response to your inquiry dated March 17, 2009 to the Department of Veterans Affairs.

Our records are not yet reflecting receipt of a request for a copy of your claims file. It can take up to 30 days for our records to be updated in the system.

Thank you for contacting us. If you have questions or need additional help with the information in our reply, please respond to this message or see our other contact information below.

Sincerely yours,

E. J. Kruse

National IRIS Response Center Manager

msb

I sent the request by certified registered mail with return signature 60 days ago. So is this a typical response from VA?

Yes very, I had to write my congressman to request a copy. I put in a request had written at the VARO and 8 months later no C-file. I wrote my congressman along with the copy of thing I had requested and he wrote them and and I had a copy in 3 weeks from the day I wrote him, you have to stay on them if you lax so will they, not all the time but most of the time...Yog

[Stretch]

I don't know if you have to use FOIA for this or not. Under FOIA there is a time limit. My congressman helped me get mine. It took a few weeks with his help.

[Berta]

A vet does not need to cite FOIA or anything else in order to request and obtain their med recs.

Sometimes a request for recs under FOIA goes to a FOIA officer and this adds more time to the request.

Then again,I myself started citing FOIA and Privacy Act 5, USC, 552 for stuff- as -after many years of no problems getting records, the local VA FOIA officer suddenly gave me some crap about getting them a few years ago.

I took that to another level and got a letter of apology from her.and the records.

I just remembered -VA has a check from me for a new copy of ,my husband's med recs (first copy always is free)but then when the claim went to the AMC I withdrew the request as I didnt want the file back at the RO for the copying.

IRIS accepted my withdrawal of the request and said I would get the check back.I never did.

Geez.

[broncovet]

30 days for everyone else = 8 months for VA

It took me 8 months for me to get my records, and I suspect its longer now.