Need help with fee basis. Husband had a chest x-ray done at Urgent Care at the VA. The Dr. that saw him at Urgent Care called and said something showed up, and scheduled a CAT scan. At that time, she also told him that he would now be handled by his primary care provider(which he's been trying to get rid of for 2 yrs., and they want switch him). He had the CAT scan, and we heard nothing from them. We went and picked up his records and the records said he had 2 nodules on his lungs and needed to have a PET scan done. Well, he called the TAPS line and left message for his primary care dr. to call him about his CAT scan. She never called, so we made an app. at Duke Hospital and they did the PET scan. After this was done, his primary care called and read his record to him word for word. He asked her what her opinion was, and she said she had "no opinion". He called fee basis and they said his primary care would have to call them. The TAPS line people keep telling him they are not going to pay this and will not give the message to his primary care.
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sbrewer
Hi,
Need help with fee basis. Husband had a chest x-ray done at Urgent Care at the VA. The Dr. that saw him at Urgent Care called and said something showed up, and scheduled a CAT scan. At that time, she also told him that he would now be handled by his primary care provider(which he's been trying to get rid of for 2 yrs., and they want switch him). He had the CAT scan, and we heard nothing from them. We went and picked up his records and the records said he had 2 nodules on his lungs and needed to have a PET scan done. Well, he called the TAPS line and left message for his primary care dr. to call him about his CAT scan. She never called, so we made an app. at Duke Hospital and they did the PET scan. After this was done, his primary care called and read his record to him word for word. He asked her what her opinion was, and she said she had "no opinion". He called fee basis and they said his primary care would have to call them. The TAPS line people keep telling him they are not going to pay this and will not give the message to his primary care.
What can we do?
sbrewer
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