I am livid right now and hope writing takes away my deep anger. I sent in the completed form 9 by DHL and it was signed for by the Houston regional office. It was sent direct to my service officer and he has not replied or even let me know that he as got it in his hands. The deadline is this Friday and even when I called the phone number provided it has been changed.
The IRIS system was written and they indicated the Form 9 has not been filed and that I could lose the chance to file if the deadline passes.
Being in South America does not make it any easier to file a claim and when an SO does not at least act like the mail man he is that is a very serious problem... I just hope I do not have a heart attack thinking where is the information sent... What a cluster F...
If I lose th is claim because of a negligent VSO, somebody will pay.
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Josh
I am livid right now and hope writing takes away my deep anger. I sent in the completed form 9 by DHL and it was signed for by the Houston regional office. It was sent direct to my service officer and he has not replied or even let me know that he as got it in his hands. The deadline is this Friday and even when I called the phone number provided it has been changed.
The IRIS system was written and they indicated the Form 9 has not been filed and that I could lose the chance to file if the deadline passes.
Being in South America does not make it any easier to file a claim and when an SO does not at least act like the mail man he is that is a very serious problem... I just hope I do not have a heart attack thinking where is the information sent... What a cluster F...
If I lose th is claim because of a negligent VSO, somebody will pay.
Edited by Josh[font=Verdana]
Joseph Hertrich (Josh)
Cartagena Colombia
Boulder Colorado
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