Losing My Cookies

Josh · April 10, 2006

I am livid right now and hope writing takes away my deep anger. I sent in the completed form 9 by DHL and it was signed for by the Houston regional office. It was sent direct to my service officer and he has not replied or even let me know that he as got it in his hands. The deadline is this Friday and even when I called the phone number provided it has been changed.

The IRIS system was written and they indicated the Form 9 has not been filed and that I could lose the chance to file if the deadline passes.

Being in South America does not make it any easier to file a claim and when an SO does not at least act like the mail man he is that is a very serious problem... I just hope I do not have a heart attack thinking where is the information sent... What a cluster F...

If I lose th is claim because of a negligent VSO, somebody will pay.

Edited April 10, 2006 by Josh

Bound4heaven · April 10, 2006

I am livid right now and hope writing takes away my deep anger. I sent in the completed form 9 by DHL and it was signed for by the Houston regional office. It was sent direct to my service officer and he has not replied or even let me know that he as got it in his hands. The deadline is this Friday and even when I called the phone number provided it has been changed.
The IRIS system was written and they indicated the Form 9 has not been filed and that I could lose the chance to file if the deadline passes.
Being in South America does not make it any easier to file a claim and when an SO does not at least act like the mail man he is that is a very serious problem... I just hope I do not have a heart attack thinking where is the information sent... What a cluster F...

If I lose th is claim because of a negligent VSO, somebody will pay.

Josh,

You have the signed receipt from the Houston VA via DHL? Keep a hold of that. If you SO does not do his Job and hand deliver your form 9(Please call him and leave many messages of his machine). You will have edivence that you sent it off before the time limit expires on the claim in question.

It will all work out Josh. Don't give up. God bless you.

Bound4heaven

Josh · April 10, 2006

This was the DHL delivery

Air Waybill Number

Origin Service Area

Destination Service Area

Status

9036872482

Cartagena - Colombia

Houston - Downtown, TX - USA

Signed for by: PBROWN

Shipment delivered April 03, 2006 09:28

9036872482 - Detailed Report

Date

Time

Location Service Area

Checkpoint Details

March 29, 2006