ptsd Best Way To Submit Documents To Va

[hedgey]

So I've almost got my TDIU form & documents ready to send in. I had to talk to the VSO about a different matter, but discussed the TDIU with him. He insists that the only correct way for me to submit paperwork to the VA is to hand my ORIGINAL documents over to him and he would make copies for my file in his office, then forward the original documents to the VA. I told him I wasn't thrilled about that plan, since the VA seems to lose documents, but he insisted.

I got to wondering about this. I sure didn't hand over personal letters from deceased family members, I provided copies for my claim (I didn't go through this VSO for my PTSD claim - he told me I didn't have a chance and told me not to file). Why would this guy want to be responsible for handling people's original documents?

The VA doesn't seem to mind copies, from my experience. What has been everyone else's?

[Vync]

Now be nice.

Why, I never leave home without my copy machine!

Ask those whom know me.

I use the cheap, Wal-Mart, $2.50 a ream paper!

Correction - I should have said "most VSO's"

[carlie]

Larry,

Doesn't the office take care of expenses or reimburse expenses ?

[justrluk]

Heck, I just FAX everything, my claims, your claims, whosevers claims. I do follow up with "hard copies", just in case a page "didn't go through", but after having FAX'ed stuff, I've checked on eBenefits and the FAX'ed stuff always shows up as having been received and all, so what's the diff between the FAX'ed and the original..............................they all look the same, to me?

LarryJ -

You've actually seen changes/documents show up in eBenefits? I've been waiting months for movement of any sort on two claims, and have seen no change in the way the system reports status yet my VSO says I should be seeing something soon....

[brokensoldier244th]

I have. KIM my RO is in Lincoln, NE, not exactly a hotspot of veteran activity, but still.....I submitted my initial claim on 21JUL. I submitted supporting docs 10AUG. SO...it gets up dated, but I think it probably depends on the RO in question.

quote name='justrluk' timestamp='1282151823' post='214712']

LarryJ -

You've actually seen changes/documents show up in eBenefits? I've been waiting months for movement of any sort on two claims, and have seen no change in the way the system reports status yet my VSO says I should be seeing something soon....

Edited August 18, 2010 by brokensoldier244th

[hedgey]

Wow, brokensoldier! I can't even get Ebenefits to let me set up a premium account. I keep clicking on the link to set up a login via my MyhealtheVet account, but have been getting a maintenance page for over a month!

[brokensoldier244th]

I know. It frustrates me because I DID get in and so many others didn't. I got in at the end of July right before their maintenance window closed the portal again. I check it periodically for others that post about it, and its down. The only thing I can think of is possibly a capacity issue with the Authentication database. Moving something like that, and making sure it's all in one piece and not truncated or the primary and secondary keys don't get farked is a Huge Endeavor (think, taking North Africa). I don't know why its taking so long, but I understand some of the concepts to apply even if I don't know what their specific hardware/software setup is.

Wow, brokensoldier! I can't even get Ebenefits to let me set up a premium account. I keep clicking on the link to set up a login via my MyhealtheVet account, but have been getting a maintenance page for over a month!