diabetes Iris Response

[Papa]

I am going to change my name to Naive . When I sent the IRIS out I thought that I had sent it to the Houston RO. But, apparently not . In this response they seem to think that the Oct 6th exam was only an initial exam, and I'm asking about future exams. I told them that this was the future or second exam for PTSD. My Attorney does not have anything on this, but is checking. According to the response I should have been notified. I love the part about the RO initiating a claim for me. God help me. I believe the only way they will do this is by someone forcing them to do so. If, they compare my twp PTSD reports it should be incresed from 30 to at least 70% JMHO. BTW, Houston rarely answers back.

Papa

This is in response to your inquiry to the Department of Veterans Affairs (VA) dated November 10, 2011.

VA will sometimes order a routine future exam to evaluate one or more of a Veteran's service connected conditions. This is generally done to ensure we have a current assessment of the disabilities, and the Veteran is receiving the proper amount of compensation. Upon completion of such an exam, a Veteran's disability percentage may be upheld, or it could be decreased or increased depending on the results of the exams. When VA initiates a routine future exam, the Veteran does not need to file a claim, as a claim will be initiated by the regional office.

In researching your records, we determined you were examined on October 6, 2010, for post traumatic stress disorder (PTSD). The results were released to your regional office on December 5, 2010. However, with the information available to us, we were not able to locate information to indicate a routine future exam for PTSD was ordered. Therefore, we have forwarded a request for information to your regional office in Houston. Once we receive a reply to our request, we will contact you via this inquiry system to advise our findings.

Our records also indicate you have two claims and two appeals in process at this time. We have provided the status of each below, for your information.

We received your claim for increase on February 16, 2010, for multiple conditions. We received correspondence on August 26, 2011, for Parkinson's disease. However, we are not able to determine the status of your claims with the information available to us. Therefore, we have requested this information in our correspondence to your regional office.

We apologize we are unable to provide you with an immediate answer to your question, and appreciate your patience as we research these matters.

We received your Notice of Disagreement for an earlier effective date for Diabetes Mellitus II, on February 16, 2010. We received your Notice of Disagreement for Parkinson's disease on October 2, 2011. Our records indicate you elected to have your appeals reviewed by a Decision Review Officer at the regional office. Right now, your appeal is awaiting that review.

If we need additional information, we’ll notify you. If we don’t need any additional information, the Decision Review Officer will make a decision, and you’ll receive written notification.

Appeals are generally processed in the order received and are many in number. Additionally, an appeal may be delayed if there is a claim in process. As such, we are not able to advise when your appeals will be reviewed. We apologize.

Thank you for contacting us. If you have questions or need additional help with the information in our reply, please respond to this message or see our other contact information below.

[Papa]

I'm still waiting for the Train to leave the station, but its only been in development stage for almost 2 years. But, I have a hobby

Papa

[usmcgirl]

I am not sure how many more "hobbies" i can aquire. my house is starting to look like that of a hoarders which kickes the OCD in overdrive to clean it. I feel like a rat when l look around my house at all the piles of "hobbies". I must have lost my tickets to my train in my piles of hobbies. oh hold on...nope....not in that pile. . .

[Chuck75]

Depending on what seem to be fairly random factors, calling the 800 1000 number may or may not provide useful and correct information.

Evidently, the responders access level to the electronic files can vary. It may be dependent on the responder's qualifications.

It seems that the more senior responders either have a higher access level, or more knowledge of the on line systems.

Then, there is always the "get this veteran off the line", so that I can answer the next waiting call impetus. (Has to do with ratings, etc.)

In short, I've had wildly varying results from calls to the 800 number over the last few years. Things did sort of improve in the last few months, in terms of information available, and it's accuracy.

This may have been in part due to the VARO actually "getting with it", and updating the electronic records. Or it might have been due to changes in SC'd conditions (Nehmer review) that resulted in a much higher SC percentage.

(The Nehmer review results show that the VARO did not do what they should have done in more than one specific area.

E Benefits was still screwed up the last time I bothered to look. After some phone calls, it looks like data transfer to E-Benefits is part of the problem, and what data should be shown is another. Then, just to add another variable, the data may be such that it requires in context review to insure that it is placed properly in "form" boxes that become part of the VA letter generator output.

800 # e-benefits and Iris have been no help to me either. This is used as a method for the Veteran to contact someone to get a status, but in reality neither of them are no help because they do not have a" hands on " regarding any of your information. They can't see your file, locate it, and basically have no knowledge what it is you are really asking.

Most of there responses are a copy and paste variety-all a quick and easy response.

Edited November 25, 2011 by Chuck75

[Notorious Kelly]

I am not sure how many more "hobbies" i can aquire.

Hang in there, USMCgirl!