Primary Care Will Not Answer Phone

[red]

Did not sleep one wink last night. Tryed to get in touch with my P. Care M.D. to let him know that eh med he gave me had not worked at all. Guess what, I called for hours and no one answered the phone. Then it would just hang up. I finally got the p. care office around 2:20 and they said they would have the doc call me. Well, he did not call so I made a appt with a doc outside of the V.A. for tomorrow at 3:30. Not I am sure I will have a sleep study which I need. I have gone about 15 nights without sleep, normally I fall asleep about 8 in the am and sleep to 12. Do I have any recourse against the p. care people, who can I report this to. Some people would die before the phone was answered. Thnaks

[Philip Rogers]

I'd try the patient advocate.

pr

[evandc]

I have luck using TAPS line. & leaving MSG. Of course I have outstanding PCP!

[COOL BREEZE]

I agree with the patient advocate. Some areas have VA outpatient clinics that if available in your area I would try. Most VA doctors can only be contacted during an actual appointment. That is why I just end up going to the emergency room.

Your health is very important. They don't want to respond, go to the emergency room if is indeed an emergency. Contact the VA during the next business day as most only operate 7-5PM.

I went to the emergency room at the VA in Tucson a few years ago after midnight is was locked, No one ever answered the buzzer. I went to a regular hospital as I have an outstanding insurance-better treatment then the VA provides.

[Pete53]

Not only do they not answer they don't return calls. Call Patient Advocate or ask to speak to an Administrator. Believe it or not I have more luck talking to Administrator cause when they call the people worry about what they will do.

Good Luck

[JON]

I get a quick response through secure messaging in the My Healthe Vet program.