Request For C-File Treated As A Claim

[Slowlane]

I requested a copy of my C-File several times and was totally ignored. This time (about 3 months ago) they jumped all over it. They treated it as a claim. Even had it on E-Benifits as a claim. Opened and closed in 3 or 4 months makes their numbers look good. I call it cheating. They also cheat by arbitrarily denying claims when they get old and put the Vet on the treadmill. A request for a C-File is NOT a claim.

[vern2]

The VA does get credit for a denpendecy EP 130- because there is an Award involved but it does NOT require a rating decision. The VA gets credit for all the work it does it is like T8r said, it is tracked under a specific traking code called an End Product (EP) with a 3 digit number following the EP.

This allows everyone to know what is going on with your case by lookin at the VOR report. This report list all pending EPs for all claims within certain dearch criteria. The report tells them your name, file number, how old the claim is, location of the claims file, and more.

At our RO we do not generally stop everything to send your file to the FOIA team for copying. Once all action is complete it goes, or once there is a break in waiting for evidence it goes. There is usually about a 4 to 6 month wait for copying files.As we go papaerless it will be easy to get copies as you will be able to print them yourself through eBenefits. (hopefully).

so what is an EPO 024? Got this in my c-file on a CUE I file last year for claim settled in 07. Never got a response on the CUE!