Error Message Filing New Claim On Ebenefits

[lotzaspotz]

I have tried for the last couple of days on two different computers in two different locations (home and office) to file a new claim on ebenefits. I've already certified mailed and faxed it to the RO, this was just backup. Each time I can log in no problem, and the first page of my husband's info is accurate. Then I get an unexpected error cue and I can't proceed from there. I know how to use the site, but this is the first time I've used it to file a new claim. Is anyone else experiencing this problem?

[Chuck75]

Given the recent problems with E-Benefits, as well as the past ones, nothing would suprise me!

I'd expect months to go by before EB even shows the existance of the paper claim.

[jesusplay]

I was never able to submit a claim on ebens.

I just cert mailed it and they got it 2 days later.

[Labate]

I have been trying to get a claim in for 2 weeks with no luck, I keep getting same message.. You the same?

We’re sorry. We can't submit your form right now.

We’re working to fix the problem. Please make sure you’re connected to the Internet, and then try saving your form again.

 

Save your form

.

 

If it still doesn’t work, please call VA Benefits and Services at 800-827-1000.
If you have hearing loss, call TTY: 711.

[paulstrgn]

Have you tried submitting a claim on VA.gov instead? That is where I started my last Intent to file, it may work there.

Good luck.