Well we finally figured out why it takes so long to process and rate and get final approval on our claim. Yesterday we got a call from the VARO (after we sent them an email status request). The very nice lady on the phone said they were waiting for records. We asked what kind of records, she said records for gastrointestinal problems. We stated ALL records have been sent to RO and All VCAA notices are signed stating no more records available. Then I stated that we requested my husbands SMRs but we couldn't get them because ARCHIVES sent the records to the RO. She said oh yes, we have the SMRs. I said what is the hold up then.
Her answer, "WELL,WE JUST HAVE A FOLDER, WE DON"T READ THE PAPERS WE GET.OK folks-they actually admit they don't read this stuff.
Then she tells us we are suppose to write a letter saying no more information or records.
So much for the legal VCAA election box being checked. :(
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Guest jangrin
Well we finally figured out why it takes so long to process and rate and get final approval on our claim. Yesterday we got a call from the VARO (after we sent them an email status request). The very nice lady on the phone said they were waiting for records. We asked what kind of records, she said records for gastrointestinal problems. We stated ALL records have been sent to RO and All VCAA notices are signed stating no more records available. Then I stated that we requested my husbands SMRs but we couldn't get them because ARCHIVES sent the records to the RO. She said oh yes, we have the SMRs. I said what is the hold up then.
Her answer, "WELL,WE JUST HAVE A FOLDER, WE DON"T READ THE PAPERS WE GET.OK folks-they actually admit they don't read this stuff.
Then she tells us we are suppose to write a letter saying no more information or records.
So much for the legal VCAA election box being checked. :(
Jangrin
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