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Status Of Claim Online

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marinejay

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Wouldn't it be nice if you could view the stages of your claim online, if the va wants to be efficient and save money, they would invest in that type of technology. It would be easier if you can go online via a user name and password and view where your claim is and the status. It would also be nice if they could put a few explanations. It would save alot of time with people calling, and with that they could use that money to hire more claim raters. They only problem they would face is updating the online stuff when they work on it, and i think that will be another problem to deal with.

I think this was brought up, maybe if we all talk to our vso's about bringing it up, hopefully they would. Then again if that type of plan is implemented, they may fee threatened.

marine jay

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You are allowed to dream. hahahahahahaha. However, I do not see updating as a problem. Every time some one works on a file all they would have to do is enter it into the computer system and it should dump into the main depository viewable by all.

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The technology exists today to port the same information that the 800 number person looks at to a web page. It's called a web service. It works on any platform, including older systems. The Va could select the information that they would like you to see and have each claimant create an account so that the claimant could only see his info and no one elses. It's safe and secure. They will never do it because you would be able to save this infomation to your computer and use it against them when they deny your claim.

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