fourpaws2@sbcglobal.net Posted December 19, 2018 Share Posted December 19, 2018 I submitted several requests, individually for medical bills and medication reimbursement to ChampVA over a month ago. I haven't heard anything back from them. Can anyone tell me how long does it usually take to hear back from them? I thought I would at least hear from them saying they received my requests. Thanks, T Link to comment Share on other sites More sharing options...
0 Content Curator/HadIt.com Elder Vync Posted December 20, 2018 Content Curator/HadIt.com Elder Share Posted December 20, 2018 I called the CHAMPVA toll-free hotline (see below). They said it takes around 30 days to process reimbursements. Realistically, I would assume that 30 days or less would be lucky and that it may take longer. You could always call and ask them for a status on your pharmacy claims. Additionally, here is a link to the CHAMPVA pharmacy page https://www.va.gov/COMMUNITYCARE/programs/dependents/pharmacy/index.asp Their toll free number is as follows: Quote Phone:800-733-83878:05 a.m. to 7:30 p.m. ESTMonday through Friday Link to comment Share on other sites More sharing options...
0 bobz Posted November 19, 2019 Share Posted November 19, 2019 If you call their 800 number you will find that they are several months behind. They state what month that they are opening mail for near the beginning of the recording. Vync 1 Link to comment Share on other sites More sharing options...
0 Content Curator/HadIt.com Elder Vync Posted November 19, 2019 Content Curator/HadIt.com Elder Share Posted November 19, 2019 22 minutes ago, bobz said: If you call their 800 number you will find that they are several months behind. They state what month that they are opening mail for near the beginning of the recording. Yep, they appear to always 1 to 4 months behind. If you talk to an agent, they will tell you save up the receipts and send them in every couple of months. This keeps the claims workload down and can help speed things up for everyone. However, if it is an expensive co-pay, I'd send it in asap just to get it into the queue. Link to comment Share on other sites More sharing options...
0 vetquest Posted November 19, 2019 Share Posted November 19, 2019 ChampVA is still better than Tricare used to be. Back in 86 they were running about six to eight months behind. Link to comment Share on other sites More sharing options...
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fourpaws2@sbcglobal.net
I submitted several requests, individually for medical bills and medication reimbursement to ChampVA over a month ago.
I haven't heard anything back from them. Can anyone tell me how long does it usually take to hear back from them? I thought
I would at least hear from them saying they received my requests.
Thanks,
T
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If you call their 800 number you will find that they are several months behind. They state what month that they are opening mail for near the beginning of the recording.
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