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Claim granted, how long for retro payment

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I received my SOC this Monday and am getting retro pay from 1-14-19 from 10% to 30%. I've called numerous times and they keep saying there is a note in the computer that states i have retro pay. However, the paper has not been cut or released to start the process of my back payment. They say it can take a month for a year. Any idea on how long this normally takes? Thank you. 

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I was grant an EED on 10/15/2019 and I had my money in the bank three days later. II would think you should receive it soon, I am assuming you have been checking your bank account to see it there has been a deposit. I have also received retro pay for other grants and they have always been in the bank a few days after the grant.

Also if you have dependents make sure you have them listed for at the 30% rate and higher you get paid extra for them.

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