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need to request a copy of my C-File

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Signcavah

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  Can anyone help me find the correct form to request a Copy of my C-File ? I am not comfortable reaching out to my VSO. Short explanation.. after waiting 14 months for my AO prostate cancer claim,I was urged to switch to a different VSO who claimed to have access to my files.  He passed me off to another person who is unable or unwilling to  help me with anything beyond calling Peggy or my congressman.  Calls  and e-mails are not answered.  

  I did get the 100% temp and retro.  Calling the White House hot line seemed to be what broke the roadblock.  I`m just really disappointed in these folks. My previous VSO  does not seem inclined to take me back , I don`t blame him at all.

   I am trying to figure out why the VA keeps denying me for my leg and foot issues.  I broke both feet in the service. One in boot camp and one three years later along with a severely sprained ankle. I ended up in medical hold for several months in casts.  I was awarded 10% for metarsalgia bilaterally in 2013.  I fall a lot due to ankle instability.  I walk with a cane.  I have been diagnosed with painful and severe osteoarthritis in both feet, knees and ankle and bone spurs by the VA. I have been in bilateral AFO`s since May 2019 prescribed by the VA. I tried to go down stairs without the braces one morning last year and fell breaking my arm and spraining my other wrist. 

  I have had 4 C&P exams for my legs and foot issues. #1 was service connected bilaterally for metarsalgia by the VA. #2 was by the VA and found all of the issues were service connected since 2013. # 3 was with VES and she service connected the same issues. #4 was with the VA and again service connected the same issues.  I have submitted claims and higher level reviews  and been denied.  I do have a supplemental claim from Jan 2020 which shows as currently under review.

  I would at least like to be able to see what has gone on with my claims and try to figure out a path forward.  Sorry for the long post, it`s complicated.

Thanks, Bob

  

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Signcavah  For a C-file, submit form VA 3288 to Dept of VA, Claims Intake Center PO Box 4444 Janesville, Wi 53547-4444. I received one last month and it took about 5 months to get. You can follow it on VA.gov, as it is considered a "claim." Since you had a dialog with the Whitehouse hot line, I'd wait about 2 weeks after submitting and then call the Whitehouse you have to do this because of the poor service you are receiving with VSOs. Maybe they can expedite for you.

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Just an update on my C-File request.  It took 5 months and what I got was a copy of the decision in 2020 denying my claims.  There was no CD. I called the  1-800 number and was told that they would straighten out the mistake but that it would take a while. Sometimes I get the feeling they are waiting for me to give up or die !

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