...and give out as much/many benefits as possible. This was by the training leader who used to work in Office of Field Operations.
While it seems sometimes that the VA is an antagonistic agency, there are those of us within it that do believe in what we do and TRY in our own small ways to get things moving, or out to the veteran. This meeting/training yesterday was a multi-RO level collaborative and continuing training/update for PACT Act and MST. We have it about every month or 2 to keep track of internal or external guidance changes for (mostly) PACT claims review and rating. This call had everyone from Asst directors (RO level), coaches, RVSRs, Authorizers, and peons like me on it.
The mentality of the VA is not completely against veterans, although in individual decisions at a micro level it can seem that way, especially when magnified by the internet. Negative decisions for veterans, or VA f*ck ups from years ago are constantly brought to the foreground via forum searches or internet searches, and unless someone is prepared to do some digging and cross-referencing, at the top-level everything reads as 'current' information.
Many times it isn't, or prior negative decisions were based on older regulations since changed, and/or VA screwups (exam scheduling, documents shredding) are brought up from years ago, and made seemingly current.
Am I blanket apologizing? Hell no, I know the VA screws up- its the basis of my job for the last several months to review specific claims that were denied 2,3,4 times from years ago, and I'm still finding claims that I get overturned. But still, I guess I posted this so that you all can see that there are pockets within the VA where people are trying to do right by veterans. Its part of why I applied to work there 3 yrs ago- I could get as much or more done 'inside' than from just helping people prepare claims on the 'outside'.
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brokensoldier244th
...and give out as much/many benefits as possible. This was by the training leader who used to work in Office of Field Operations.
While it seems sometimes that the VA is an antagonistic agency, there are those of us within it that do believe in what we do and TRY in our own small ways to get things moving, or out to the veteran. This meeting/training yesterday was a multi-RO level collaborative and continuing training/update for PACT Act and MST. We have it about every month or 2 to keep track of internal or external guidance changes for (mostly) PACT claims review and rating. This call had everyone from Asst directors (RO level), coaches, RVSRs, Authorizers, and peons like me on it.
The mentality of the VA is not completely against veterans, although in individual decisions at a micro level it can seem that way, especially when magnified by the internet. Negative decisions for veterans, or VA f*ck ups from years ago are constantly brought to the foreground via forum searches or internet searches, and unless someone is prepared to do some digging and cross-referencing, at the top-level everything reads as 'current' information.
Many times it isn't, or prior negative decisions were based on older regulations since changed, and/or VA screwups (exam scheduling, documents shredding) are brought up from years ago, and made seemingly current.
Am I blanket apologizing? Hell no, I know the VA screws up- its the basis of my job for the last several months to review specific claims that were denied 2,3,4 times from years ago, and I'm still finding claims that I get overturned. But still, I guess I posted this so that you all can see that there are pockets within the VA where people are trying to do right by veterans. Its part of why I applied to work there 3 yrs ago- I could get as much or more done 'inside' than from just helping people prepare claims on the 'outside'.
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brokensoldier244th
...and give out as much/many benefits as possible. This was by the training leader who used to work in Office of Field Operations. While it seems sometimes that the VA is an antagonistic agency,
brokensoldier244th
LOL. I understand. He wasn't advocating a blanket approval of every claim, but the context was that even if, say, a PACT doesn't apply due to no foreign service or some other thing, we can still award
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