Is An Iris Inquiry Noted In Your C-file?

[tssnave]

1. When you do an IRIS inquiry from the web and get an email is there a record of that in your C-file?

The reason I ask is that I've been instructed by my VSO to ONLY go through them and to NOT contact the VA myself. In the past (before they told me this) I had called the 1-800 number with varying degrees of usefulness and when I got my C-file there were printed records of some (but I don't think all) of my calls.

2. How long does it usually take to get written confirmation (not from IRIS just from the usual paperwork flow) that the VA has gotten your NOD?

The first time my VSO sent in an NOD for service connection over a year and a half ago they sent me a verification letter dated 2 weeks after they got it. They finally awarded me service connection but only at 50% so I sent in a second NOD for a higher rating through the VSO 6 weeks ago and still haven't gotten a letter from the VA confirming that they have received my NOD. Since I clearly stated I wanted to use the DRO I'm not looking for a DRO election letter but I am looking for a letter verifying that they've gotten my NOD like I did with my first NOD.

Also, the VA, in the past, keeps transposing numbers in my zip code. That is part of what my 1-800 calls were all about. The last correspondence I got from them had the correct zip code on it but hey, so did the early ones, and then they just changed it for no reason so I have no clue what they're doing.

Thanks,

TS Snave

Edited October 22, 2007 by tssnave

[hurryupnwait]

1. When you do an IRIS inquiry from the web and get an email is there a record of that in your C-file?

There was no record of the IRIS inquiries in my C file, but my file is with the Appeals Mgt Ctr.

The reason I ask is that I've been instructed by my VSO to ONLY go through them and to NOT contact the VA myself. In the past (before they told me this) I had called the 1-800 number with varying degrees of usefulness and when I got my C-file there were printed records of some (but I don't think all) of my calls.

2. How long does it usually take to get written confirmation (not from IRIS just from the usual paperwork flow) that the VA has gotten your NOD?

The first time my VSO sent in an NOD for service connection over a year and a half ago they sent me a verification letter dated 2 weeks after they got it. They finally awarded me service connection but only at 50% so I sent in a second NOD for a higher rating through the VSO 6 weeks ago and still haven't gotten a letter from the VA confirming that they have received my NOD. Since I clearly stated I wanted to use the DRO I'm not looking for a DRO election letter but I am looking for a letter verifying that they've gotten my NOD like I did with my first NOD.

Also, the VA, in the past, keeps transposing numbers in my zip code. That is part of what my 1-800 calls were all about. The last correspondence I got from them had the correct zip code on it but hey, so did the early ones, and then they just changed it for no reason so I have no clue what they're doing.

Thanks,

TS Snave

Edited October 22, 2007 by hurryupnwait

[71M10]

Over the past 7 months, I have sent 4 IRIS questions to my VARO asking if they received my NOD that my VSO sent via certified mail in March 2007. All 4 of the IRIS inquirees were answered that the VARO has no record, whatsoever, of receiving a NOD on my behalf. I told my VSO and he sent a special request to the VARO requesting acknowledgement of receipt of the NOD. That was 3 months ago and the VARO has NOT responded back, to date.

This is pissing-me-off. :o

I recently received a copy of my C-file. A couple of my phone calls generated notes, a congressional inquiry was fully documented, but none of the 2-3 Iris inquiries I initiated were copied in the file. This information is only helpfull if we can fully believe that they sent me the whole c-file

I am thinking about a trip to the regional office to review my c-file and hand deliver a copy of the NOD that they signed for but don't acknowledge they have and to take a look at the actual file. Who knows I might find that seperation physical that seems to have disappeared(from 1987 not recent). Do you need to call ahead and schedule an appointment?

Best regards,

Tyler

[Pete53]

My "C" File had stuff that shocked me. My email to President Clinton in 1996 and a letter to VA from the WH telling them to hurry up and to let them know what happened. A credit report done on me when I applied for a VA Loan, information about complaints I had made on the 800 number but all this was before IRIS.

Also there was stuff that was not true at all which irritated me but I let it go. It seems that some of the people you talk to at the VA are extremely paranoid and congenital liars. Or maybe I was delusional but I am unfortunately blessed and at the same time cursed with a very good memory.

So one of the reasons it is so important to read your "C" File is that you never do know what is in it.

If the file is close to being rated you should wait till you get a decision and than ask for it.

I think that any contact that you have with the VA will probably end up in your C File.

[danang_1969]

1. When you do an IRIS inquiry from the web and get an email is there a record of that in your C-file?

The reason I ask is that I've been instructed by my VSO to ONLY go through them and to NOT contact the VA myself. In the past (before they told me this) I had called the 1-800 number with varying degrees of usefulness and when I got my C-file there were printed records of some (but I don't think all) of my calls.

2. How long does it usually take to get written confirmation (not from IRIS just from the usual paperwork flow) that the VA has gotten your NOD?

The first time my VSO sent in an NOD for service connection over a year and a half ago they sent me a verification letter dated 2 weeks after they got it. They finally awarded me service connection but only at 50% so I sent in a second NOD for a higher rating through the VSO 6 weeks ago and still haven't gotten a letter from the VA confirming that they have received my NOD. Since I clearly stated I wanted to use the DRO I'm not looking for a DRO election letter but I am looking for a letter verifying that they've gotten my NOD like I did with my first NOD.

Also, the VA, in the past, keeps transposing numbers in my zip code. That is part of what my 1-800 calls were all about. The last correspondence I got from them had the correct zip code on it but hey, so did the early ones, and then they just changed it for no reason so I have no clue what they're doing.

Thanks,

TS Snave

I am certainly no claims expert, but acknowledgement is imperitive in anything, especially in today's world, whether it be a VA claim or whatever. Confirmation is everything and can burn you if you fail to ask for confirmation. Many get offended when you ask for written confirmation but it's just good business and prevents many misunderstandings later. If anyone submits a payment of a document to any person or organization, they should expect confirmation in what they received and surely that they did receive it. I think the iris system to me is one of the greatest tools that the vet has at his disposal for confirmation.

Danang_1969

[Berta]

"2) their system has no info on my claim for Sleep Apena, nor any record of my IU claim... both filed in January 2007."

If you tell me what RO I might have their Director's phone and fax number.You could contact them directly and get this squared away.

It sure upsets me to see carelessness like this regarding our claims.