Unexpected Phone Call From Regional Office

[fullcount15]

I received an unexpected phone call this morning from my Regional Office in reference to my claim.

It was in response to a request I made the beginning of November after talking to a VSR via the 1-800-NOCLUE number, that someone call me and give me an accurate status of my claim as I was fed up with the continual roller coaster ride and conflicting information I had been receiving over the past months in reference to the status of my claim. The VSR said she would put my request in the system and someone would contact me within 7-10 days. Needless to say, I didn’t hold my breath for the return phone call.

Anyway, the person that called me this morning informed me that my claim will be finished up this week and I would receive a decision letter within the next two weeks. After he gave me this information, I told him that I received a Fully Favorable on my SSDI claim last week and should I send the decision to the VA. He told me no as my claim would be sent back to the Pre-Determination Team and the entire claim process would start over from Day One. Somehow from his tone of voice and insistence of not sending the SSDI decision in, he was trying to tell me something.

Any suggestions or has anyone experienced this? I just found it very unusual that he called.

Thanx for lending an ear !!!

[sunfish34]

THANKS AGAIN FOR THE HELP.. ;)

[Judy]

Yes, Disabledveteran, this is what happened to me just a few weeks ago...more or less.

I received a totally unexpected phone call from VARO who had my file in his hands. Said they finally did receive my IMO (been 1 yr since I sent it the first time) and NOW he had to send me yet another VCAA letter. He did and I responded immediately.

During the phone call, he asked if he could go speak to someone else and call me back. I said yes and he did. Called me back in less than an hour and said that the file would NOW immediately be turned over for a decision. He also stated that because my claim was so old, so convoluted, and confusing that it was being given to "upper management" instead of the "review board" and that they had only 30 days to issue the decision..

I am waiting. The decision should be arriving within the next two weeks according to what he said.

I did not expect this phone call and like you, I have unanswered questions.

I have no idea what he meant by "upper management" as opposed to the "review board"; just hope God has his hand on this decision as I have waited 18+ years for widows DIC.

Good Luck to you!

Judy

[jc30655]

Yes, Disabledveteran, this is what happened to me just a few weeks ago...more or less.

I received a totally unexpected phone call from VARO who had my file in his hands. Said they finally did receive my IMO (been 1 yr since I sent it the first time) and NOW he had to send me yet another VCAA letter. He did and I responded immediately.

During the phone call, he asked if he could go speak to someone else and call me back. I said yes and he did. Called me back in less than an hour and said that the file would NOW immediately be turned over for a decision. He also stated that because my claim was so old, so convoluted, and confusing that it was being given to "upper management" instead of the "review board" and that they had only 30 days to issue the decision..

I am waiting. The decision should be arriving within the next two weeks according to what he said.

I did not expect this phone call and like you, I have unanswered questions.

I have no idea what he meant by "upper management" as opposed to the "review board"; just hope God has his hand on this decision as I have waited 18+ years for widows DIC.

Good Luck to you!

Judy

;) Good Luck Judy. I wish you Godspeed and all that you deserve.

JC, Athens, GA