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20-8992 Letter?

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Eric_M

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Today, I received a letter from the VARO stating they had received my claim for compensation, and they were sorry for the delay. I'm about 90 days into this most recent claim.

Very strange. My claim is at the Portland Oregon RO, this letter was clearly marked San Diego, CA.

Does this mean my claim is now in San Diego, or are they just sending out "sorry" letters?

Eric

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  • HadIt.com Elder

When I hear that claims are being farmed out to the St. Petersburg Office I find that incredible. St. Pete is one of the busiest offices in the nation, and one of the worst. I live about 20 miles from the St. Pete sinkhole. They have lost everything I ever sent them. The decisions are laughable, and many look like they have been written by a six year old. I think it is just a game of pass the trash, so the VA can show that they are doing "something" with the claims backlog.

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Good news, I think. 800 number said decision was made today.

IRIS response sounds like my file went on vacation, and will be back soon,ha!

San Diego VA is working hard!

-----------------------------------------------------------------------------------------------

This is in response to your inquiry dated February 2, 2009, regarding a letter you received.

Please disregard the form 20-8992, this was sent in error. Your claim was temporarily transferred to the San Diego Regional Office, and will be returned to the Portland Regional Office in the near future. The temporary transfer permits the VA to process claims in a timely manner.

The Regional Office in San Diego advised they are working overtime tomorrow, February 7, 2009, therefore you should receive a notification letter in the mail shortly.

Thank you for contacting us. If you have questions or need additional help with the information in our reply, please respond to this message or see our other contact information below.

Sincerely yours,

E. J. Kruse

National IRIS Response Center Manager

kma

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