Claim Is Done?

[COOL BREEZE]

The strangest thing happened today. I get a call from the 800# which my wife answered and said I need to call them. So I called and the rep said that phoenix called me however they didn't leave a message in the system what they were calling about.. She thought it was about an IRIS submitted the other day. Now we all know that doesn't happen for at least a week to a month.

1 hour later another call from the 800# and the rep said I got some good news for you. Your claim has been completed. I said -great, outstanding. He said some claims have been approved, others denied. However he can't open it up right now as it hasn't been scanned into the system. Also said the new site is a pilot, not sure if they are going to keep it.

So, according to this, e-benifits is totally worthless. Now I am in limbo with a possible heart attack wondering what the hell is going on.

Pehaps the cardio was approved as it was the cue from the VA which was raise my claim from 50-60, or 70%.

Why call if you can't give me the whole story. And the system letter generator is broken, it won't show none of this.

Also, I just received an old iris message from October the 4th in my e-mail today which states-

Dear Mr.

This is in response to your recent inquiry to the Department of Veterans Affairs (VA) dated October 4, 2011.

We apologize for the delay in responding to your inquiry. We are currently experiencing a large volume of inquiries and are working as quickly as possible to respond to each in a timely manner.

Our system indicates that you may print a Veterans percentage letter on eBenefits. We apologize if there was an error when attempting to print this type of letter. If you have problems with eBenefits in the future, please contact our customer service line at 1-800-983-0937. Hours of operation: Monday-Friday, 8am to 8pm EST.

Thank you for contacting us. If you have questions or need additional help with the information in our reply, please respond to this message or see our other contact information below.

Great-where is this new letter % letter at as My new glasses certainly can't find it?

2 hours later the same VSO called back from Phoenix. He says they are now attempting to call the Veterans when there claim is approved. They are just waiting to sign off on my claim. I did get him to say they approved my cardio claim from 30-60 %. He said I will be pleasantly happy with my claim even if only a few claims are approved. If that is so, I would go from 50% to 70$ with retro from the date he gave me from Jan 2010. Now I will just wait for the authorization.

Another VSO will check to see that that are no errors, then approve it.

Edited October 20, 2011 by COOL BREEZE

[rdawg]

letter generator

[Notorious Kelly]

COOL BREEZE,

Glad you should be getting some good news soon.

VARO probably spoofs their call to show 800 number so, if you try to call back, you call 800 number since VARO's have unpublished numbers and you can't call them.

Hang in there!

[carlie]

letter generator

This link is not applicable as you must first be logged into ebenefits.

[carlie]

CB,

Just try to chill a bit - you know something is happening,

when the cash hits the bank, you get a check in the mail

or a rating decision in your hand - then you will know what's - what.

Try not to allow all of this to keep you spinning in circles.

JMHO

[COOL BREEZE]

Thanks for the response. The letter generator isn't working. The letter generator that states the Veterans current % never worked when upgraded to the current new version. I called the tech support yesterday for e-benifits they said they weren't aware that there was an issue. THey will assign someone to work on this. Also this is a pilot, they aren't sure if they will keep this one.

Also, claims info isn't being updated on that site as it is up to the regional office handling your claim to do so.

So, It appears as per call today to 800# that the claim is in notification stage-same as what call from regional office stated yesterday.

[justrluk]

Congrats on at least knowing you can see the light at the end of the tunnel and it's NOT a train! Like Carlie said, just chill and it will come. I had a call, too, but can't figure out from where??? Either way, good stuff is going to happen, I can feel it....