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I think I made VA mad



March 2014 I filed a claim for increase of depression and IU  

June 2014 It was closed in "Error"  Has since been reopened as an "administrative review"   

9/03/14  I received an email response from IRIS stating  "records show that your file was forwarded to the supervisor of the team that processed your claim. Please allow sufficient time to process it" 

October 2015 I noticed (after weeks of the claim showing as "Preparation for Notification") I noticed  that a development letter was sent.  I did a VA Chat since I never got the letter and was told that it was it had to do with the electronic development process and a letter had not been sent by VA.

November 2015 contacted my Congressman (I was getting nowhere on my own and my VSO wasn’t a help) and he received an email stating that "we made a decision on xxxx claim on 09/29/15 and it is currently pending finalization"

April 19th sent email to IRIS April 19th

VA "Chat" April 25, 2016 on a different issue but also asked about the claim and got the canned response. 

May 2 received a reply stating “claim was complete on April 26, 2016. VA has made a decision on your claim and a packet of detailed information explaining your decision will be sent.

Today (May 11th) I contacted the VA via chat since I was still showing in e-benefits to be in the pending decision approval phase.  At the end of the chat the VA representative wrote "I understand and I am sorry, We have already appropriately responded to you other requests for the same information.  Therefore, we must discontinue any further response to you regarding this issue.  If you have questions specific to your benefits you can review your premium eBenefits account" then the rep immediately signed off.  

Was this too many times to contact VA for an update on my claim?


I just checked e-benefits (8 hours after chat session) and my claim is now showing Prep for Notification and I am getting extremely nervous and I hope the session today won’t affect my decision in any way. 


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Remember the VA is here for you, you are not here for the VA. This is your claim and you have the right to check on it as many times as you want if your not satisfy with the answers you are getting. Besides I think the internet service rep and the rater/reviewer are two different people any how. I think it will not affect negatively on your claim. Good luck.

Edited by wablackwell
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You can check your letters on E Benefits to see how much your monthly benefit is. Also clicking on disabilities will tell you what conditions you're rated for.

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Are you military retired?  If so what percentage are you at.  I know my husband had to do the admin review, when he hit 50 %. Because there has to be an audit,. And it takes awhile.

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Welcome to VA's "World of lies".  It sounds like they promised you a decision any day since 2014.  And, they are letting you know getting a congress critter involved wont help you but puts you to the back of the pile.  Which RO is this?  

This is very typical.  They have done something similar to me.  Instead of contacting my congress critter, I contacted Allison Hickey.  What happened with Allison is that it got denied at the board.  This is not necessarly bad, tho, because you wont be getting large retro from the Ro anyway.  They find a way to cut your retro, and hope you wont appeal.  

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