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QuietNow

Is There An Ebenefits.va.gov Website Forum?

Question

Hi All,

Is there a specific forum for the VA's eBenefits site? 

Several issues with that site, but today I found one that takes the cake.  I checked my personal information under the Manage tab at the top of the page

Manage -> Compensation -> Update your direct deposit and contact information

In the personal information, some person or program had filled in my secondary contact phone number with MY SOCIAL SECURITY NUMBER!!!!!

I changed that immediately.  But others should check that out.  I suspect that it's an automatic form fill-in program that ran wild, but I am likely not the only one affected.  If you see your SSN where a phone number should be, change it immediately and put in the primary contact number again if you don't have a secondary phone number. 

--QuietNow

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There is another forum that I frequent that has a section for Ebenefits, including posts during the day sometimes when EB is down. I can PM it to you since this forum generally doesn't like hyperlinking to other sites and forums. Keeps the clutter down. 

 

CAS

 

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