In Part:
“VBA reported that it processed approximately 12,000 claims per year over the last three years for PTSD related to MST. In FY 2017, VBA denied about 5,500 of those claims (46 percent). The review team assessed a sample of 169 MST-related claims that VBA staff denied from April 2017 through September 2017 (the review period). The review team found that VBA staff did not properly process veterans’ denied MST-related claims in 82 of 169 cases. As a result, the OIG estimated that VBA staff incorrectly processed approximately 1,300 of the 2,700 MST-related claims denied during that time (49 percent).”
and
"What the OIG Recommended The OIG made six recommendations to the Under Secretary for Benefits. Recommendations included reviewing all denied MST-related claims since the beginning of FY 2017, reviewing and taking corrective action on those claims where VBA staff did not take all required steps, directing MST-related claims to a specialized group of claims processors, and making improvements to VBA’s oversight and training on the processing of MST-related claims. "
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Berta
https://www.va.gov/oig/pubs/VAOIG-17-05248-241.pdf
In Part:
“VBA reported that it processed approximately 12,000 claims per year over the last three years for PTSD related to MST. In FY 2017, VBA denied about 5,500 of those claims (46 percent). The review team assessed a sample of 169 MST-related claims that VBA staff denied from April 2017 through September 2017 (the review period). The review team found that VBA staff did not properly process veterans’ denied MST-related claims in 82 of 169 cases. As a result, the OIG estimated that VBA staff incorrectly processed approximately 1,300 of the 2,700 MST-related claims denied during that time (49 percent).”
and
"What the OIG Recommended The OIG made six recommendations to the Under Secretary for Benefits. Recommendations included reviewing all denied MST-related claims since the beginning of FY 2017, reviewing and taking corrective action on those claims where VBA staff did not take all required steps, directing MST-related claims to a specialized group of claims processors, and making improvements to VBA’s oversight and training on the processing of MST-related claims. "
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Berta
They should have a 100% accuracy on ALL claims! But to think this error rate for MST claims is so high, it is tragic. More than anyone, a MST victim deserves closure. I regret what you
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