I tried to login to va.gov. They said my password was expired. Ok, so I created a new one.
Then, they wanted "2 factor authentication" which was sent to a phone I had 4 years ago, which has been disconnected as it was a land line. So, it made login impossible.
I went to my local VAMC. In the past, the librarian was able to "in person" authentice, necessary for "premium" account at my healthevet/ebenefits.
No more library due to covid.
So, I was directed to Patient Advocate.
PATIENT ADVOCATE explained:
Quote
Dont use "ID me" for login..its full of glitches. Use ebenefits. (when you try to login, you are sent to a page with choices of "ID me", "DSA login" or myhelathevet. She suggested choosing the later.
They gave me the login help for my healthy vet/ ebenefits/va.gov at
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broncovet
I tried to login to va.gov. They said my password was expired. Ok, so I created a new one.
Then, they wanted "2 factor authentication" which was sent to a phone I had 4 years ago, which has been disconnected as it was a land line. So, it made login impossible.
I went to my local VAMC. In the past, the librarian was able to "in person" authentice, necessary for "premium" account at my healthevet/ebenefits.
No more library due to covid.
So, I was directed to Patient Advocate.
PATIENT ADVOCATE explained:
They gave me the login help for my healthy vet/ ebenefits/va.gov at
1877 327-0022
or TTY 1-800-877 8339
Monday thru friday 7am to 7 pm CENTRAL time.
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broncovet
my healthevet does not give access to much. It remains to be frustrating..especially since billions of dollars have been spent trying to fix it, and its still this frustrating. Of course, we know wh
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