Hello-
RE your clinic visit. I hd the exact same situation but worse. No, the letter to the Resident means close to nothing. You should get the Patient Advocate to give you contact info for the person who can legally remove false info from your record.
It happens all the time in the VA. I know that as a patient and as someont who has worked for the VA. Always, Always, get every shred of info re your medical visits. You would be shocked at the amount of false info in your record and providers adding info that never occurred. Good Luck!
StarVista888