How Long Do You Wait?

[danang_1969]

I was just curious to know how quickly other veterans are getting answers to their questions from the RO.

If the answers that are given are generalized.

How often do you the answer to the question that you ask that is satisfactory to you as an answer?

Do they always follow through with the 5 day working day response for your answer, as stated below?

Hello.

This confirms receipt of the electronic message you just sent to the Department of Veterans Affairs (VA). The reference number for your question is '000000-000000'. You should also receive an e-mail message confirming the office to which your message was routed.

You should expect a response within 5 workdays.

[william n]

i've wiated no more than 5 business days..usually not with the answer i was looking for..i've received replies that evening...mmmmmm take care,good luck,williamn

[Berta]

I made 2 Iris inquiries over 2 months ago with no response at all-

Then again my claim has had much active movement- I checked again today-

I asked the VA in these inquiries to verify they have my IMOs and will finally address them-also I requested telephonic conference with the DRO if there is any question at all regarding my medical evidence-

I wrote them a letter today formally requesting the telephone conference

and reminded them again of the evidence I have and I listed the Nehmer AO retro issues this claim involves with a proper award.

I dont have my new IMO yet to send- but rather then wait for that-I wrote them this letter-

I can send that in separately.

[Pete53]

Good Luck to all that wait.

[71M10]

I have generally received a response in 5-6 days.

Sometimes they have answered the question and sometimes the answer i've been given demonstrates they really didn't read the question.

Out of 5 inquiries I have sent, I had to resend the question a second time to get an answer.

These were sent as inquiries not complaints.

Best regards,

Tyler

[tssnave]

I don't generally call or IRIS the VA. My VSO said to run stuff through him (and he's my 4th VSO in less than 4 years, they keep changing offices) and so long as he's in the office he usually calls w/in 48 hrs and has the info ASAP. I use the DAV that's in the VARO.

TS Snave

[broncovet]

IRIS inquiries are inconsistent. Sometimes I get a response back in 24 hours. One time, I sent a message in April, and sent a second one in July. In July, they said my claim would be processed in "4 to 6 Weeks, barring no unforseen circumstances". That was almost 6 months ago, so you certainly can not count on what they say on IRIS.

They have also given me inaccurate/inconsistent information when you call. At least with IRIS I keep them, have a record, and can "call them" on their inaccuracies.