Iris:

[MrPain7]

I recieved a decision in Jan. 2004 approving my claim for cervical (20%) and lumbar strain (10%) I immediatly filed an appealed the reason being my cervical and lumbar disabilities required a higher rating.

In march and september of 2006 I had C&P exams for an increase which were positive for Polyradiculopathy,degenerative disk disease and peripheral neuropathy of upper and lower extremities due to my cervical and lumbarsacral disabilities.

I made contact thru Iris.........

Iris replied: 6/25/2008 Your Claim is ready for a decision. Once a decision is made,we will notify you with a copy of the rating decision.

Iris reply: 7/17/2008 Our records show that your claim has been forwarded to the rating board. Once your claim is completed,you will receive a letter and a copy of the rating...

What the next step with the process of my claim and how valid is Iris ???

Thank everyone for there help and advise..........

[rickzoo]

What is iris ? how do I contact?

[MrPain7]

What is iris ? how do I contact?

Inquiry Routing & Information System (IRIS)

https://iris.va.gov/

[Ron II]

It's a system that will give you no more information than what you could receive via the 1-800 number; it's managed by the same folks who manage the telephone customer service.

However, one benefit of IRIS is that you have a written record of your inquiry and the reply (after 5-10 days).

Ron

[danang_1969]

It's a system that will give you no more information than what you could receive via the 1-800 number; it's managed by the same folks who manage the telephone customer service.

However, one benefit of IRIS is that you have a written record of your inquiry and the reply (after 5-10 days).

Ron

I have used the iris communication for some time now, mainly for the reason of documentation and verification. The problem is they make counterdicting statements in those iris mcommunicaztions and I have many that I could show the iris communication to and prove the point. Problem is who would you show them to?

[Ron II]

... and I have many that I could show the iris communication to and prove the point. Problem is who would you show them to?

I used 12 pages of IRIS inquiries and replies as attachments to a letter to the VA explaining my

profound displeasure in having to submit the same document on seven occasions (and they were still asking for it).

I haven't had any additional requests for that document since I sent my 13-page letter and attachments, inclusive.

Ron

[rentalguy1]

MrPain: The IRIS's are valid. They both say the same thing; you're claim is at the rating board. The next step is to wait for the decision letter. I would say that you probably have less than six weeks left, based on my experiences and what I have read on this board. I would pick one day per week, and call the 800# on that day. It worked for me.

[Ricky]

It's a system that will give you no more information than what you could receive via the 1-800 number; it's managed by the same folks who manage the telephone customer service.

However, one benefit of IRIS is that you have a written record of your inquiry and the reply (after 5-10 days).

Ron

Ron is totally correct. What you have is received a generic answer to your question. It is sad but that is the way it is - you will average at about the 4-5 percent level of getting any valid claim information from them. the ready to rate and it has been sent to the rating board answers mean the same thing (it is in the final stages). The claim is ready to rate and the appeals team has it somewhere in the massive stack of files they are working on. Send back an IRIS and ask them what day, month and year the appeals team is working on at this time - If they entertain your request and provide you with valid information you can develop a good ideal as to when your claim may be actually looked at by a rater. Just a suggestion. Works sometimes and sometimes it does not work.

Edited July 23, 2008 by Ricky (see edit history)