Calling Va For Status

[SSGmajik]

Just curious if the VA gets mad for calling to get status of your claim. At my C&P the Doctor told me that I made someone mad because in the letter from the VA he said that the person seemed really irritated with me. I was never rude to anyone when I called for status on my claim. I don't know why they would be mad. I hope it does not hurt my claim.

SSGmajik

[SSGmajik]

I do agree with you that there are a few people there who do care and will try and help you and if they can't they try to find you an answer, but most are rude and don't care or don't have the training. As far as all the new people not having enough info that just adds fuel to the fire that VA does not care. If they did they would get the new employees the training they need. That's just my personal feeling!

SSGmajik

[Ron II]

I wonder if the Mattel Toy Company was paid billions of dollars via contract to design the one used by the VA? hahahahahahaha I gotta stop here just taking up bandwidth being silly - but hey Danang you did make the ole clown smile tonight! thanks

Ricky, wait a minute here fellow. You told me that it all had something to do with the Zodiac.

Ron

B)

[Ricky]

Ricky, wait a minute here fellow. You told me that it all had something to do with the Zodiac.

Ron

B)

That is true Ron, I think that eight ball thing was guided by the Zodiac!!!!

[KamiKappa B]

I tell you, that 800 number is something else. For the past year I've been told that I "should be hearing something in the next 30 days." It took me a while to catch on that it was them telling me "don't call us, we'll call you." I've started to call them every Monday and still get the same response. One time I did talk to a guy that gave me a lot of information regarding my claim, and EXACTLY what was going on with it. I guess he must have been new B) . I should have got his extension, cause the next week, it was back to the same ol' same ol'. If it wasn't in part for hadit, I probably would have through my hands in the air and said "to hell with it!". Keep posting those success stories, that fuel keeps my fire burining.

Kappa

[halos2]

Hey how about setting up the phone systems for us to answer and give advise or at least be able to read the screens and make sense of the codes. OMG a vet I know was not getting anywhere with his VSO replys even worse with the 800# phone zombies, so he deceided to got IRIS....hello they are over 3 mths behind...asked where his claim/file/case was (status)...

VA said just got it last week and it's in the the appeal room on the table waiting...

VSO on vac call back...

IRIS wrote still at VA hosp since May's C&P but they will return it Aug 12th

Email to VSO and told it's in appeals, hoping DRO will review it this month as it has been with appeals since 20 May upon it's return from VA hosp C&P exam done 4th may.

So hello va helper here and are you the vet?? are you the vet I want to know if you are the vet? No I am santa! This is what happened to me yesterday. But I did give my #'s and all but I did want to say Santa.

[MRRRR5]

Just sent my IRIS complaint too about the "picking up and hanging up" after 3:30 pm; I'll post the response I get when received...

Below is the IRIS response I received:

Mr. Xxxxx:

We apologize for any inconvenience caused by VA personnel not taking your call. Our supervisor has been made aware of your inquiry and will handle the situation accordingly. Again, we apologize for any mishandling of your call.

Thank you for contacting us. If you have questions or need additional help with the information in our reply, please respond to this message or see our other contact information below.

Sincerely yours,

Thomas O. Sanders

Veterans Service Center Manager

How to Contact VA:

On line: www.va.gov

By phone: 1-800-827-1000

1-800-829-4833 (TDD hearing impaired)

By letter: U.S. Department of Veterans Affairs

PO Box 100021

Decatur, GA 30031-7021