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My Thoughts On Ebenefits

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carlie

Asked by carlie,

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carlie Grand Master

carlie

Posted
Posted

For the record, this post and the information below,is to show some of my

disappointment's with the features,data provided and inaccuracies I find

when accessing ebenefits.

Below is shown under my Compensation & Pension Claim Status on ebenefits.

1) This issue has been under Appeal for well over 10 years.

BVA sent this issue back to the VARO - not under remand but under

instruction to take action on the issue, as if it has never been addressed

or denied, NOD submitted, Decision as a result of DRO Hearing negated to

mention this issue. The issue is listed on my I-9 Substantial Appeal, the issue

is discussed at two separate BVA Hearings . . .

and this is where VBA has it for now - - - as if it is a new claim that was

received on 03/26/2012.

It was of record to have a decision made under BVA's jurisdiction.

BVA negated to acknowledge they legally had jurisdiction on this

issue and just passed the buck back to the VARO.

2) Why in the world at this point does the VARO need to do

"Requested verification of military benefits"?

Does the VARO not already know what military benefits they are

already providing - and if not, then should it take them from

08/06/2012 to 09/05/2012 - to find out ?

The entire process is just plain ludicrous !

JMHO

Details of Your Claim

Claim Received: 03/26/2012

Claim Type: Compensation

Estimated Claim Completion Date: 09/19/2012 to 02/15/2013

Claims Status Process

Skip the Claims Process and go to the current phase.

  • Claim Received

  • Under Review
  • Gathering of Evidence

What Do We Still Need From Others?

This is a list of all items that have been requested from 3rd parties.

Items From Date Requested Due Date help_icon.gif Follow-Up Dates help_icon.gif Requested verification of military benefits. 08/06/2012 09/05/2012

Carlie passed away in November 2015 she is missed.

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rpowell01 Mentor

rpowell01

Posted
Posted

I do agree that there are issues but I think they will be worked out soon. I know it shows I have a something with the BVA and thats because of my NOD with De Novo Review I filed. I think this is still part of the BVA process so if you have any NODs this is how I think it shows up.

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USMC5811 Community Regular

USMC5811

Posted
Posted

Just like everyone else I've had problems with ebenefits , but I have not had the account as long as most here. IF the person submitting the data into the system is knowledgeable and is actually able to upload correct information into the system in a timely manner...then it would be a really good thing. The concept of ebenefits is good....but currently the information leaves much to be desired as far as accuracy and timeliness of the data. We've seen several vets on the board that were able to access the letters (AB8 etc) BEFORE receiving the brown/white envelope in the mail - that's definitely a plus. We have also seen where the system has just added more undue stress to vets that they definitely do not need or want. A system or internet site is only as good as the person inputting the data into it. I really hope they get this right soon.

I have filled out and submitted several surveys in regards to ebenefits (they tend to pop-up while using the system) in hopes that someone is actually reading them and will fix the problems that have been noted. I hope others do the same.

Whoever is inputting the data for my RO (NC) seems to be pretty accurate as well as timely in regards to logging information requests (requests for copy of C&P's, dependent updates etc and information received from doctors/hospitals as well as from me). I try to just ignore the completion date information because it changes so much.

The really frustrating part of ebenefits is - that I know that in general it is not accurate....but I can't help looking anyway. I've finally gotten down to looking at the site one time a week versus everyday......unless of course I submitted something or requested something then I'll look after USPS lets me know they have signed for the request/info to see if it is annotated on ebenefits - then I print it out for my files.

My husband claim just moved backwards in the timeline...from Review of Evidence to Gathering Evidence, but I'm thinking we caused this by sending in a rebuttal (DBQ) for one of the C&P reports. The day it shows they signed for the info.....the next day it moved back.

“A nation reveals itself not only by the men it produces, but also by the men it honors, the men it remembers.” - John F. Kennedy

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Papa Mentor

Papa

Posted
Posted

This is really very simple, when you input crap, the output will be crap. JMHO

Papa

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