Glasses

[usdart]

Drove 120 miles for eye exam and a month later new glasses came..not a ble to use. Contacted VA and they called ny wife and said they will send a new left lense they got wrong. I should take it to Costco to get it replaced. Here is my reply;

 

This is my reply to the VA for my galasses they screwed up and sent to me.

What the hell?

Recieved a call today that my left lense is wrong and that a new lense will be shipped to me and that Costco would change

This is unacceptable, it is NOT Costco's job to fix the VA mistakes. I drove 120 miles for this exam and glasses as required by the VA. The very least they can do is their job and send me glasses thart fit my prescription.

I can't see well so this is not perfect, please forgive me.

 

[jbasser]

Call the patient advocate at that VA asap.

J

[Navy04]

Boy do I know how you feel bud. I have gone to multiple VAs more then once, and had to return cause they messed up. BTW my VAs are over 200 and 300 miles round trip.

[Gastone]

I think if you send a MHV Secure Msg to the head of the Vision Department explaining in a very "Cool non-adversarial way" what you would like to see happen, you may be pleased with the outcome. Same thing happened to me about a year ago, Vision Dept fell over themselves putting a rush on replacement glasses.

Semper Fi

[usdart]

Call the patient advocate at that VA asap.

J

I did send them a complaint as well as the IG.