Covers Screen & Rating Board?

[Guest jangrin]

I asked my husband to call the 800# today while I was at work. ALso asked him to keep the phone call very light and easy going. (he did) Soooo, he related that he normally doesn't do the calling or asking and could they PLEASE help him do this call as his wife asked. Would they please look at the ?? Covers?? screen and let him know where in the process he is so he could tell his wife.....

Well, the lady went to the covers screen and told my husband that his claim had been through the rating board and was sent to (he thinks supervisor) but anyway it was sent to somebody for decision REVIEW. Then she told him he should hear something in two to three weeks.

What do you all think? This is second hand from Chuckles but when I got home from work today he was smiling so I think the call went well.

Also they told him he didn't need an appointment to go to the VARO to look at his C-file. SHe gave him the hours and told him he could see it during the business hours. So we are going to see the c-file so we can prepare for the appeals or NOD or reconsideration or whatever we decide once the rating come in . I hope this is for real.

Your comments are appreciated and welcome. Thanks.

Jangrin and Chuckles

[Pete53]

Sounds good. Good Luck.

[LarryJ]

Sounds very good.

Tell Chuckles that they just got through telling me the same thing.

Said that the rating board procedure was complete and that my claim was in "Post", which, I find out is where they make sure all the i's are dotted and t's are crossed, I think.

Anyhow, seems Chuckles and my claims are about the same in the process. Mine has been in "Post" since last week.

Could it just POSSIBLY be POSSIBLE? Could something be coming...something good?

[Ricky]

Most of the 1-800 guys and gals really try. They attempt to give good advise but just think what they put up with. If you see some of the write ups on the decision letters then you can guess what the notes in the computer look like. This sound good and I hope you get your GOOD decision soon.

Note: remember, the 1-800 guys were established to advise vets on what benefits are there for them and how to apply for them. They were not established to track claims. This is just an additional duty they have assumed over time. Some complain about the bad poop given. This is because you have gotten a hold of a newbie who was trained on veterans benefit and not how to navigate through the computer screens. When this happens try to help them by being nice and telling them exactly what you want them to look at just as has been done in this case.

[LarryJ]

I agree.

They DO do the very best, in most cases, that they possibly can.

We need to remember........a large portion of the folks that work for VA...are also "customers". Many of them served right alongside us.

G-d Bless Them, Everyone.

And, G-d Bless the USofA.

[JohnM]

After one week in post John got his check. the 800 people in Milwaukee where very helpful and actually transfred me to someone who actually told us that he got 100%. Here in Wis I have to give them some credit for the help they gave us.

GOOD LUCK TO YOU ALL! It will not be long now

[Guest jangrin]

Most of the 1-800 guys and gals really try. They attempt to give good advise but just think what they put up with. If you see some of the write ups on the decision letters then you can guess what the notes in the computer look like. This sound good and I hope you get your GOOD decision soon.

Note: remember, the 1-800 guys were established to advise vets on what benefits are there for them and how to apply for them. They were not established to track claims. This is just an additional duty they have assumed over time. Some complain about the bad poop given. This is because you have gotten a hold of a newbie who was trained on veterans benefit and not how to navigate through the computer screens. When this happens try to help them by being nice and telling them exactly what you want them to look at just as has been done in this case.

Ricky,

Yes, I recalled you and others saying the 1-800 people were not trained to relay the information in the computer. My husband decided to send an IRIS inquiry to see if the response would be the same. Sent IRIS yesterday morning about 10:00 AM and got an E-mail back within the hour.

Our IRIS technition with the VA responded saying my husband's claim had been rated and was now with the team responsible for putting the rating into the award and that he should hear something in the next 20 working days.

Two out of two isn't to bad, I'm fairly confident we will hear something real soon. Yea! :D

Jangrin