I feel your pain 11cvolley, hang in there. I am not familiar with the Cleveland VARO so can't help you out on that. How long have you been waiting? Did they really deny you IU for playing video games? That is a load of crap if true, my C&P doc said she actually see's that a lot of Vet's with PTSD will play video games with buddy's from the service as a coping method, I am one of those Vet's.