Appeals Management Center Backlog

[Josephine]

I can't move forward, so I am creating a backlog.If the AMC would not loose all the records, there probably would not be a back log.


How can the Claims Adjustor and the Development Team check a file for completeness and when it arrives at the " Rating Specialist", papers be missing, causing you  to start all over again.

I sent this letter to the Inspector General's Office, and Senator Warner's. I spoke with Senator Warner's office yesterday.

I am assuming they will have to remove my file from the filing cabinet to answer his question.

I was remanded to the AMC April 2006. I immediately responded to the

request per the remand. I secured the letter needed April 2006, by Dr. M Payne and the Letter by Pastor B. O Burch, Did I file in 1978 and a letter about "Doris".

I contacted the St. Louis Archives for my Personnel Records and any

additional medical records in their possession. I received the Personnel Records May 2006 and immediately faxed these to Pearl at the AMC.

The Personnel Records were mentioned to me again by Pearl, June 2006 and I again immediately contacted the St. Louis Archives for another copy.

In turn, I faxed the complete set to Pearl, and was in turn told by her that they were logged into my claims file.

September 2006, my Claims file made it to the Rater and was sent to the two Psychiatrists per the remand for a new opinion. They responded, but did not comply to the remand.

The rater requested the Personnel Records as they were missing.

I spoke with Ms. Dunlap and was told that the AMC had received a letter from the St. Louis Archives my Personnel Records were missing at the Archives.

I told Ms. Dunlap that I would fax another copy to the AMC and she seemed astonished that I had a complete copy. I faxed them to Ms. Dunlap and was told by Lidel J. he would log them into my claims file, which he did.

I sent the AMC a letter to Rate January 1, 2007.

I waited and waited for my claims file to be rated, but was told that the file was in the over-flow.

August of 2007, I faxed a copy of my advancement on the docket to one of the employees by the name of Lucy, Office of the Inspector General.

I appreciate Lucy taking action and assuring me that my claim would go to the rater shortly.

Within two weeks my claim was with the "Rating Specialist". I was told on September 14, 2007, she turned my claim over to her "Supervisor".

The telephone counselors told me for two weeks, they were waiting for

her/his signature.

October 3, 2007, I received a letter, which told me they were securing

more information from Dr. M. Payne. His letter of April 2006 was missing from the file.

I called and spoke to a R. Binder and was told this was a VCAA letter. I ask what to do with the Statement of the Case page to the back of the letter, and was told to fill this out and return. Why a second VCAA Notice? To delay a decision and began again.

I called and spoke to Ms. Dunlap and she assured me that this was not a VCAA Notice and to return it with any information that I felt the AMC may have lost.

My service officer received a letter dated October 6, of my having a

possible C&P dated 2006.

I took what I felt that the AMC may have lost the April 2006 letter by Dr. M. Payne, Pastor B. O Burch and other Statements in Support of Claim,that I felt were important and had the Regional Office, date stamp this information and the U.S Navy Recruiter faxed all information to AMC.

This will be the second time that the same thing has happed to me. Lost records.

I was told Thursday, October 18, 2007, that my claims file was at the

Claims Examiner to place the claims file back in order for the " Rating Specialist" and that my claims file would return back to the " Rating Supervisor".

October 19, 2007, Lidel J called me and I did have some questions

regarding the slander in the last C&P and what the AMC did about this. I ask him, "Has my claims file went back to the "Rating Specialist".

He said "No"! Your claims file is in the file and will be worked in time, as they have a tremendous back log.

I spoke to Ms. Dunlap today by way of Mr. Russo's Office, as I am a

sensitive 6 and no one can open my claim.

She assured me she would secure my claims file from the filing cabinet and take it to the Development Manager for her/him to check the file.

This does not tell me how long my file will stay with the Manager of

Development and if it will be another year before my claims file is

reviewed again.

She did state to me, only when the file is complete does it move

forward and advance. My claims file is in the cabinet and needs to be

rated, before my information is lost.

This is pasted directly from the Remand by the BVA.

"In support of her claim she submitted several service department

documents she obtained from the National Personnel Records Center,

including additional service medical records, which VA had not obtained

previously. "

Is this statement why my records are being lost or destroyed? I have been sent two VCAA notices just to delay my claim. There was no need to send me a second one October 3, 2007 and for my claim to return to development.

The medical records could have been secured by the Rating Supervisor and returned for rating.

I have been discriminated against since my locating my "Psychiatric

Records in the St. Louis Archives where they laid idle and never secured.

It is obvious to me the AMC is waiting for me to die in order to not rate this claim. They are aware that my health is poor and I am age 63 and at times suicide would be the best option for me. I only ask for closure of this claim. I know that there is a backlog, but I have been working with this last claim since December 2001. Filing first in 1978.

I spoke to Ms. Dunlap yesterday and she had not done one thing that she said that she would. My claims file is till in a cabinet.

Always,

Josephine

Edited October 25, 2007 by Josephine

[lamontino]

Morning,

What I would do, is make sure I have a copy of what all I sent them, than, if they lose information pertaint to my claim. I would fax the infromation to them. If they are waiting for a report from your doctor and messed that up. I would have also request info from the doctor. I would secure everything, so if they said they didnt have it. I would have it indeed.

BY writing everyone honey, is just going to slow the process. THerefore, causing the files to be bounce all over the place. My suggest is to ask to speak with the HEAD CLerk. If that dont work ask for her supervisor.

Keep up the fight

I can't move forward, so I am creating a backlog.If the AMC would not loose all the records, there probably would not be a back log.


How can the Claims Adjustor and the Development Team check a file for completeness and when it arrives at the " Rating Specialist", papers be missing, causing you  to start all over again.

I sent this letter to the Inspector General's Office, and Senator Warner's. I spoke with Senator Warner's office yesterday.

I am assuming they will have to remove my file from the filing cabinet to answer his question.

I was remanded to the AMC April 2006. I immediately responded to the

request per the remand. I secured the letter needed April 2006, by Dr. M Payne and the Letter by Pastor B. O Burch, Did I file in 1978 and a letter about "Doris".

I contacted the St. Louis Archives for my Personnel Records and any

additional medical records in their possession. I received the Personnel Records May 2006 and immediately faxed these to Pearl at the AMC.

The Personnel Records were mentioned to me again by Pearl, June 2006 and I again immediately contacted the St. Louis Archives for another copy.

In turn, I faxed the complete set to Pearl, and was in turn told by her that they were logged into my claims file.

September 2006, my Claims file made it to the Rater and was sent to the two Psychiatrists per the remand for a new opinion. They responded, but did not comply to the remand.

The rater requested the Personnel Records as they were missing.

I spoke with Ms. Dunlap and was told that the AMC had received a letter from the St. Louis Archives my Personnel Records were missing at the Archives.

I told Ms. Dunlap that I would fax another copy to the AMC and she seemed astonished that I had a complete copy. I faxed them to Ms. Dunlap and was told by Lidel J. he would log them into my claims file, which he did.

I sent the AMC a letter to Rate January 1, 2007.

I waited and waited for my claims file to be rated, but was told that the file was in the over-flow.

August of 2007, I faxed a copy of my advancement on the docket to one of the employees by the name of Lucy, Office of the Inspector General.

I appreciate Lucy taking action and assuring me that my claim would go to the rater shortly.

Within two weeks my claim was with the "Rating Specialist". I was told on September 14, 2007, she turned my claim over to her "Supervisor".

The telephone counselors told me for two weeks, they were waiting for

her/his signature.

October 3, 2007, I received a letter, which told me they were securing

more information from Dr. M. Payne. His letter of April 2006 was missing from the file.

I called and spoke to a R. Binder and was told this was a VCAA letter. I ask what to do with the Statement of the Case page to the back of the letter, and was told to fill this out and return. Why a second VCAA Notice? To delay a decision and began again.

I called and spoke to Ms. Dunlap and she assured me that this was not a VCAA Notice and to return it with any information that I felt the AMC may have lost.

My service officer received a letter dated October 6, of my having a

possible C&P dated 2006.

I took what I felt that the AMC may have lost the April 2006 letter by Dr. M. Payne, Pastor B. O Burch and other Statements in Support of Claim,that I felt were important and had the Regional Office, date stamp this information and the U.S Navy Recruiter faxed all information to AMC.

This will be the second time that the same thing has happed to me. Lost records.

I was told Thursday, October 18, 2007, that my claims file was at the

Claims Examiner to place the claims file back in order for the " Rating Specialist" and that my claims file would return back to the " Rating Supervisor".

October 19, 2007, Lidel J called me and I did have some questions

regarding the slander in the last C&P and what the AMC did about this. I ask him, "Has my claims file went back to the "Rating Specialist".

He said "No"! Your claims file is in the file and will be worked in time, as they have a tremendous back log.

I spoke to Ms. Dunlap today by way of Mr. Russo's Office, as I am a

sensitive 6 and no one can open my claim.

She assured me she would secure my claims file from the filing cabinet and take it to the Development Manager for her/him to check the file.

This does not tell me how long my file will stay with the Manager of

Development and if it will be another year before my claims file is

reviewed again.

She did state to me, only when the file is complete does it move

forward and advance. My claims file is in the cabinet and needs to be

rated, before my information is lost.

This is pasted directly from the Remand by the BVA.

"In support of her claim she submitted several service department

documents she obtained from the National Personnel Records Center,

including additional service medical records, which VA had not obtained

previously. "

Is this statement why my records are being lost or destroyed? I have been sent two VCAA notices just to delay my claim. There was no need to send me a second one October 3, 2007 and for my claim to return to development.

The medical records could have been secured by the Rating Supervisor and returned for rating.

I have been discriminated against since my locating my "Psychiatric

Records in the St. Louis Archives where they laid idle and never secured.

It is obvious to me the AMC is waiting for me to die in order to not rate this claim. They are aware that my health is poor and I am age 63 and at times suicide would be the best option for me. I only ask for closure of this claim. I know that there is a backlog, but I have been working with this last claim since December 2001. Filing first in 1978.

I spoke to Ms. Dunlap yesterday and she had not done one thing that she said that she would. My claims file is till in a cabinet.

Always,

Josephine

[Josephine]

Morning,

What I would do, is make sure I have a copy of what all I sent them, than, if they lose information pertaint to my claim. I would fax the infromation to them. If they are waiting for a report from your doctor and messed that up. I would have also request info from the doctor. I would secure everything, so if they said they didnt have it. I would have it indeed.

BY writing everyone honey, is just going to slow the process. THerefore, causing the files to be bounce all over the place. My suggest is to ask to speak with the HEAD CLerk. If that dont work ask for her supervisor.

Keep up the fight

lamontino,

I know contacting Senator Warner is going to slow down the process.

I figure with it being back in the file cabinet, no way to slow it down, as it isn't going anywhere anyway. Right?

They sure as heck will have to get it out of that cabinet to answer him.

I spoke to his office this morning and their fax is already sent. They also included a copy of the letter that I sent to him.

I know that my file will bounce, but it may just bounce right out of that cabinet.

Through my channels I have the telephone number for Russo, Director of the AMC, I have been in contact with his office and you would be surprised, just how easy it is to get those supervisors to get off their behind and come to the telephone.

This darn " sensitive 6 " is for the birds. If they wanted to assure my niece of entering information into my file, they could just block her computer and not everyone all over the nation.

Common sense would tell you if my " DRO Supervisor Niece" was helping me, I wouldn't be where I am today.

It doesn't take much intelligence to figure this one out.

Thanks Bunches and Glad to hear from you!!!

Always,

Betty

[Pete53]

It could speed it up. The AMC is screwed up and someone needs to look at it.

[hurryupnwait]

Hi Josephine

My file is back in the file room also. I sent Dr. Bash's IMO and a letter from me to the AMC via certify mail yesterday. Dr. Bash seems to be an advocate of getting politicians involved in moving the claims file. In my copy of the claims file, I see where they mark the file pull, so they do indeed pull the file for someone to respond to congressional inquiries which is a good thing, but the unknown factor, is where do they place it afterwards. Dr. Bash wants me to send his letter and a letter from me to my Senators and Congressman.

I did notice that several internet publications about my back condition that I had sent to the AMC were no longer in the file. So they do remove items from the file, which should be a no no.

Pertaining to your claim, how do they know if an item is missing from your file? It was there at one time and now it is missing, how would they even know it was missing,

unless it is there and they want to delay by asking for another copy. This has happened to me.

Dr Bash recommended that when I send in his IMO that I number each page legal style, i. e. 1 of 20, 2 of 20, 3 of 20 etc. I did that and it would make sense that if one finds pages out of sequence then the file is not complete. Then the pages were lost or taken out for some reason.

Happy Trails

Paul

Edited October 25, 2007 by hurryupnwait

[BIGPAPA92]

Josephine,

You're going through the same thing I'm going through now. I send info they ask for and they say they can't accept it from me, they have to send for it. Then it's lost and they have to send for it again. I've been told three times they have all the info they need and a month later they tell me their sending for info they already have. I've been going through this since 2000. I can't talk to my American Leigon rep because he won't return my calls. It's even hard to get a name for my records because no one wants to be involved.

When you write your senators and they inquire on your behalf, the AMC gives them the same lies they feed us so there's really no help. The last info I got a few weeks ago was they have all the info and it should go to the rating board in the next few weeks. We have to face the fact we have no help and are at the mercy of the system. All we can do is support and pray for each other.

Is there anywhere we can find how many claims the AMC process each month? And whos screening these past claims for overpayments? All i know to do is wait and read this board and look for some good news from other members to let me know something is being done.

Take Care and Hopefully things will work out for the best. BIGPAPA92

[Josephine]

It could speed it up. The AMC is screwed up and someone needs to look at it.

Pete,

I just got of the phone with Ms. Dunlap and someone did some good for they took that file out of the filing cabinet and are advancing it back to the rater.

I have no ideal and will never know what is or isn't in my file, but Ms Dunlap did read to me the last information that I sent.

I guess it was the Regional Office stamp and the Navy Recruiter doing the faxing.

They assured me that these papers would not be lost and I guess they were telling the truth.

As always Thanks,

Josephine