I received a copy of my C file from the RO recently. I thought it was odd the box was only 3 inches thick, when my box, which is incomplete, contains a stack of at least 12 inches of records. The RO has shredded (or they are missing) more than 1000 pages, about 70% of my files. Since there are multiple RO decisions missing from my files, multiple VCAA letters, multiple NOD's etc, does the RO keep an electronic record of the RO decisions, or do they even know about them? I know they keep an e-record of the percentages, but do they keep an e record of the "reasons and basis" for denials?
For about 3 years, I noticed that whenever I filed a NOD, they dont respond to it, ever, instead, they just issued a new decision pretty much just giving "lip service" to my NOD.
Yes, I have filed a Special Handling Request due to shredded documents. I saw an "internal" memo that they put in my c-file, saying they did not think my case was a valid "shred" case, because some of the documents I listed in the SHR were in my file, while others were missing but outside of the dates in the fast letter. That is, they pretty much admitted shredding, but said it was ok, because it was way before the "october incident" and year 2002 shredded documents did not qualify for special handling under the fast letter.
Earlier, I probably would have been mad about this, but it just does not suprise me anymore.
If the VA looses their own decisions, how can they possibly respond to my NOD's, when they dont even know why they denied me?
Question
broncovet
I received a copy of my C file from the RO recently. I thought it was odd the box was only 3 inches thick, when my box, which is incomplete, contains a stack of at least 12 inches of records. The RO has shredded (or they are missing) more than 1000 pages, about 70% of my files. Since there are multiple RO decisions missing from my files, multiple VCAA letters, multiple NOD's etc, does the RO keep an electronic record of the RO decisions, or do they even know about them? I know they keep an e-record of the percentages, but do they keep an e record of the "reasons and basis" for denials?
For about 3 years, I noticed that whenever I filed a NOD, they dont respond to it, ever, instead, they just issued a new decision pretty much just giving "lip service" to my NOD.
Yes, I have filed a Special Handling Request due to shredded documents. I saw an "internal" memo that they put in my c-file, saying they did not think my case was a valid "shred" case, because some of the documents I listed in the SHR were in my file, while others were missing but outside of the dates in the fast letter. That is, they pretty much admitted shredding, but said it was ok, because it was way before the "october incident" and year 2002 shredded documents did not qualify for special handling under the fast letter.
Earlier, I probably would have been mad about this, but it just does not suprise me anymore.
If the VA looses their own decisions, how can they possibly respond to my NOD's, when they dont even know why they denied me?
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