How We're Always Talking About

[carlie]

The incompetence at our VARO's.

This may seem petty as heck to other's but

I think it only goes to show the incompetence at every

level, to include the bottom line workers.

I just got home from taking a buddy to the VARO

to submit a NOD along with 24 pages of information.

We ask for date a stamped copy of each page.

So the lady date stamps each page, then makes the copies

and hands them to my buddy, who inturn hands them to me.

So I look back up at the lady and ask if she has a stapler.

The lady holds her hand out to me I hand her the papers and turn away.

Next thing I know she hands them back to my buddy.

We say thank you and turn and leave.

As we're crossing the parking lot I say to my buddy - hey give me

those papers so I can put them in your file - he hands me

the stack of papers and the first thing I see is they are not in a neat stack, they are kind of twisted and the dag gone staple is right about in the middle of the pages.

Does professionalism exist anywhere ?

Just a small thing but enough to send me on a rant.

It turned out best for me that I wasn't still inside the VARO when I saw this.

jmho,

carlie

[john999]

That is their way of telling that you are just a pest. We vets are the reason they have jobs, but you get the disrespect for free. If they can't even copy and staple pages without screwing it up just multiply that by a factor of 10 as the claim makes its way upwards and onwards. One little mistake in your file and your claim sits for months or years. I know this because the dumb shits held my claim up while waiting for a DD214 that was already in my c-file, but they were too lazy to look. I never would have know if I did not ask why my claim had no action. I supplied them with the certified copy of the DD214 or I might still be waiting.

[Vync]

More VA incompetence:

I had a dental C&P exam scheduled for first thing this morning. I found out by getting a printed copy of my upcoming appointments this afternoon. No notification by phone or mail. This is the second time I had a C&P exam scheduled and was not notified.

[carlie]

More VA incompetence:

I had a dental C&P exam scheduled for first thing this morning. I found out by getting a printed copy of my upcoming appointments this afternoon. No notification by phone or mail. This is the second time I had a C&P exam scheduled and was not notified.

Vync,

This is not good - call the C&P department right away.

carlie

[Vync]

I was there in person and showed the list to the attendant. They rescheduled it for a day next week.

[Papa]

Several several years back duting BC (Before Computers) I was taking a correspondence course with my GI Bill. The VA would send me paper work, and an IBM keypunch card with the instructions to send it back to them, I did not have to do anything to the card except send it back to the place that sent it to me :D . The instructions told me not to staple, mulipulate and something else to the card. Every month this is how I received it (probably the same card over and over) not just a paper staple in the middle of the card, but a staple like they use for wood crates, big suckers. The edges would be bent, also. :D . I would eventually get my money, but you just wanted to strangle someone, but who :) .

Papa

[*Bergie*]

The incompetence at our VARO's.

This may seem petty as heck to other's but

I think it only goes to show the incompetence at every

level, to include the bottom line workers.

I just got home from taking a buddy to the VARO

to submit a NOD along with 24 pages of information.

We ask for date a stamped copy of each page.

So the lady date stamps each page, then makes the copies

and hands them to my buddy, who inturn hands them to me.

So I look back up at the lady and ask if she has a stapler.

The lady holds her hand out to me I hand her the papers and turn away.

Next thing I know she hands them back to my buddy.

We say thank you and turn and leave.

As we're crossing the parking lot I say to my buddy - hey give me

those papers so I can put them in your file - he hands me

the stack of papers and the first thing I see is they are not in a neat stack, they are kind of twisted and the dag gone staple is right about in the middle of the pages.

Does professionalism exist anywhere ?

Just a small thing but enough to send me on a rant.

It turned out best for me that I wasn't still inside the VARO when I saw this.

jmho,

carlie

John has it right, and it is sad that we are the reason they have a job. It sure is funny how they now have armed gaurds and metal detectors at the VARO's now. Gee I wonder why. Wonder if they get hazard pay!!! :D

Bergie

Edited March 10, 2010 by *Bergie*