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Higher Level Review officer


KC3

Question

I have come up with the contact info of the Higher Level Review officer who reviewed my claim. The two issues in which the reviewer said I am to have new exams have been lost. I have exhausted 5 avenues over 4.5 months with NO help on the lost claims.

Is it appropriate to contact the HLR officer with regards to this? Before I contact my congressman I thought I might try this option.  

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The simple answer is to go to the doc who performed these exams and ask for a copy, and send it to VA.  Make no mistake, if VA does not have your information, even if it is their fault they lost it, you will be denied.  Save your self time, get the applicable documents and send those in.  It will be much easier and faster to do that than to try to appeal, where you would still have to obtain those records.  

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So let me get a better grasp on this.  Do you see your claimed disabilities in on your claim?  Ebenefits or va.gov?

It kind of sounds like something which happened to me where the VSO said they submitted them and never did.  If they are not there you need to see why they were not appealed and get your VSO or a new VSO to add them.  You could also add them on ebenefits.

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Contacting congress or the higher level review wont help..they dont have your records.  The law does not allow them to grant benefits unless you have DOCUMENTATION of caluza elements.  It sounds like one or more of the documents that has your nexus, or even diagnosis is in those documents va lost.  

There is no penalty for VA to lose your records.  That is why they do it so often.  

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What is a veteran suppose to do if they shredded his records?

Statements from veteran detailing what happen and that his condition was due to his military service...by writing in his report  and add his unit & location and dates he was there or when he came down with a condition  or if trauma  the dates and event the trauma happen .plus any buddy statements form your unit .

They will check all this out and if the veterans report/.statement is credible  then they usually go by that.

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Easiest thing to do is what Bronco stated; just go back and get the copies from the doctor's office that documents/supports your items that are lost. Surely that info will be on file and easily obtainable.Rebuild it from that.

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My apologies for being vague.

I just got a certified copy of my  C file and everything is present in my records. My Health vet says RAMP claim is closed. Half my issues were denied (in which I received a letter stating reasons) 

Ebens says not SC for any of my issues. 

The other 2 issues (migraines and GERD) have a statement on form 21-6789  and the HLR officer states Duty to assist Error and states a new examination and medical opinion are required. 

An exam with MO for GERD is required. 

I just called the PEGGY to re open my complaint. This time I specified that they call and leave a message if I can't answer at that time. 

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Also thank you all for help. One of these days with my experiences I hope to help a little more on here. 

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2 minutes ago, KC3 said:

My apologies for being vague.

I just got a certified copy of my  C file and everything is present in my records. My Health vet says RAMP claim is closed. Half my issues were denied (in which I received a letter stating reasons) 

Ebens says not SC for any of my issues. 

The other 2 issues (migraines and GERD) have a statement on form 21-6789  and the HLR officer states Duty to assist Error and states a new examination and medical opinion are required. 

An exam with MO for GERD is required. 

I just called the PEGGY to re open my complaint. This time I specified that they call and leave a message if I can't answer at that time. 

So were any issues granted or were all denied/remanded?  If so it sounds like you have some work to do to fix this.  You are missing some key evidence to get your horse to the starting line.  If you would like you can post it here and cover up your information for some help deciphering it.  

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The person I spoke with on PEGGY put in a request to reopen that part of my claim in which new exams were required. 

Do I need to scan the form that the DRO wrote up stating this about the exams for you guys?

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My other 2 issues were flat out denied and I received a letter with regards to the denial. I have not received anything on the other 2. I attached a page with that info. There is no personal info on it and I whited out the DRO name. 

form 21-6789.pdf

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7 minutes ago, KC3 said:

The person I spoke with on PEGGY put in a request to reopen that part of my claim in which new exams were required. 

Do I need to scan the form that the DRO wrote up stating this about the exams for you guys?

So I did this for four weeks called in and got the same bull!  Buck told me to go to the va hospital and go see the c&p compensation officer. He was awesome and remembered me from the start of my claim. He sent in a real request. That afternoon I had I c&p set up for this Monday. Go see them. 

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4 minutes ago, KC3 said:

My other 2 issues were flat out denied and I received a letter with regards to the denial. I have not received anything on the other 2. I attached a page with that info. There is no personal info on it and I whited out the DRO name. 

form 21-6789.pdf 409.18 kB · 3 downloads

So this looks like they need another c&p. Need to see the denied. 

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4 minutes ago, shrekthetank1 said:

So I did this for four weeks called in and got the same bull!  Buck told me to go to the va hospital and go see the c&p compensation officer. He was awesome and remembered me from the start of my claim. He sent in a real request. That afternoon I had I c&p set up for this Monday. Go see them. 

I will give that a try. I have not dealt with C&P officer before. I will have to go to John Cochran is St. Louis.

That is where I had my faulty C&P exam for headaches. 

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Just now, KC3 said:

I will give that a try. I have not dealt with C&P officer before. I will have to go to John Cochran is St. Louis.

That is where I had my faulty C&P exam for headaches. 

Let them know you want to file a complaint. That is what he asked me if I wanted to do. It was fast. You might want to call for an appointment but mine was not busy. 

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Will call down there tomorrow and see what I can find out. I will tell them about that form I attached as well. 

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