I have a been ten percent right knee service connected and 30% secondary depression for about 3 years. I applied for increased depression and bilateral hearing loss with tinnitis in Feb. The VA sent me IU paperwork I guess since I have been unemployed now for over a year. My previous employer refuses to fill out the paperwork the VA requires only writing an employment verification on their own letterhead and telling me anymore information is a violation of the privacy act even though i've signed a release of information both for them and with the VA. I called my DAV service officer and finally got through yesterday and he told me that it looked like there was a decision made on my tinnitis and it was rated at 10%, he claimed he could not get to the other screens and see what was going on with my other pending claims. Now comes the confusing part, I called the 1-800 number today and the rep tells me there is no decision on any of my claims and that they are still waiting for evidence. I sent the employment verification my former job gave me in yesterday so that should be all the evidence they need i guess.
My questions are has this happened to anyone else here?
Does the VA issue decisions separately and if there is no decision made why would the service officer tell me there was. If they decided the tinnitis why not the hearing loss?
Should I wait until I hear from the VA in writing or should I call my service officer back and tell him what they told me?
Finally, what can I expect to happen next on this long winding road?
thanks for your help in advance.
William (navydoc2)