Need To Talk With Your Service Officer?

[danang_1969]

I have had very limited success in communicating with my SO all throughout my claims. I'm not a female and I don't have pretty legs like Southern Bell so that kind of strategy is out. I have one phone number to his office the drill is always the saem, he is with another veteran, or in a meeting, or in training or is off today. I'm always advised to call back later. Never get my name taken and told I will to ask him to return your call. No personal email address has been ever given to email him and ask him any question I might have.

Go to your Service organizations main website and look for contact us and send them a help request, be very polite and tactful. Tell them you have been attempting to communicate with your claims rep and are not having any success. In the email inform them that you are a member in good standings of the VVA, VFW, DAV, etc, what ever organization you belong to and ask them if they will please help you get in touch with your rep. It worked for me within just a few hours. It is worth a try if you have had or if you ever have a problem getting through to your SO to ask him a question.

[SouthernBelle]

I was completely playing along. I am not the least bit offended! I am not that sensitive! I love that people on here still joke and play around even with all the bad stuff going on. Feel free to make me the a*s of any joke as long as it is a funny one!

[jbasser]

We have to use whatever gifts we have to be effective in getting the attention to ensure our success.

Danang, Try this. Go to see your Rep. Take a paper towell and a small bottle of windex into the office. Tell him who you are and you are going to clean his clock. Then break out the towels and windex and do so.

That will startle him just enough to listen to you.

J

[danang_1969]

We have to use whatever gifts we have to be effective in getting the attention to ensure our success.

Danang, Try this. Go to see your Rep. Take a paper towell and a small bottle of windex into the office. Tell him who you are and you are going to clean his clock. Then break out the towels and windex and do so.

That will startle him just enough to listen to you.

J

I don't know J. You know how jumpy those people are. When you enter their building, you have to empty you pockets and go through the medal detector and all that. They might have you cuffed before you could get out the windex, especially those who have read all my iris messages. You ever notice sometimes when you get frank in your iris communication, when the RO answers, it reads, "we will make this iris part of your claim file"?

You are right though, you use whatever charm you have to get people to listen to you give them the truth.

Edited December 12, 2008 by danang_1969

[SouthernBelle]

I forgot I was carrying and accidentally brought my weapon into the VARO. The people looking at the stuff were like, "DUDE, this little tiny lady has a gun, and it's LOADED, TOO!" I first was kind of humiliated because I NEVER forget that I'm carrying, but then, I thought, that's pretty funny the way they didn't expect me to be carrying, and the way they said, "AND IT'S LOADED, TOO!" I was lucky I didn't get arrested!

I don't know J. You know how jumpy those people are. When you enter their building, you have to empty you pockets and go through the medal detector and all that. They might have you cuffed before you could get out the windex, especially those who have read all my iris messages.

You are right though, you use whatever charm you have to get people to listen to you give them the truth.

Edited December 12, 2008 by SouthernBelle

[Rockhound]

My VSO is a little old lady type and I don't have to go thru a metal detector to get in to see her either. although, and I'm only speaking from my experience, I've had to wait in line to get in to see her and because she is so busy, it can sometimes take her a few days to a week, to return my call. She also has to take time away from her office to file claims, attend staff meetings, training sessions, attend AMVET club meetings, and oh yea, somewhere in there, she has her won life to live. Not to mention that my phone calls and claims are not the only ones she has on her agenda.

If your not satified with the service you are getting and you can not seem to resolve your issues with them, fire them and find someone else, I did and for the first time, I finally got someone who helped me win at least one claim, by making sure that all my paperwork was hand delivered by her to the VARO and that any and all paperwork was turned in and/or signed on time in the process.

As far as my looks, I won't win any beuty contests, but I might make a good extra in a movie that has Trolls in it. LoL

Rockhound Rider

[Wings]

But I don't have pretty legs! :) just a sweet voice. Like a damsel in distress. I make them feel like the only person in the world who can help me, and I am so desperate for their help, even when I know regs better than they do! ;)

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Belle, Your pretty tactics might work on the male population, but most warrior's (male and female) loathe feigning dumb and weak.

Personally, I think good ol' fashioned respect and sincerity is the best approach to getting another to assist you; and if that person does not respond to honesty, it's best to find someone who will. ~Wings